Human Resources Benefits Specialist

MERCY HOUSE•Santa Ana, CA
•$24 - $25•Onsite

About The Position

The Benefits Specialist administers the company’s employee benefits program, including health, dental, vision, and retirement plans. The role provides employees with guidance on benefits options and eligibility, coordinates with external vendors, prepares benefits communications, and helps ensure compliance with applicable laws and regulations. It also supports retirement-plan operations, benefits-data analysis, invoice review, management reporting, and benefits-related projects. The position requires strong organization, attention to detail, communication, and collaboration skills. The role is full-time, non-exempt, and based at Golden Circle in Santa Ana, California. The schedule is Monday through Friday, 9:00 a.m. to 5:30 p.m. Pay is $24.00–$25.00 per hour.

Requirements

  • Experience in employee benefits administration, with a strong understanding of benefit-plan design, compliance, and administration.
  • Excellent written and verbal communication skills, including the ability to explain complex benefits concepts to employees at all levels.
  • Strong organizational skills and attention to detail.
  • Ability to work collaboratively with internal and external vendors.
  • Proficiency in Microsoft Office and HRIS systems.
  • Knowledge of relevant laws and regulations, including ERISA, COBRA, HIPAA, and ACA.
  • Ability to lift, push, and pull up to 25 pounds.
  • Ability to sit for prolonged periods.
  • Ability to bend and stoop to file.

Responsibilities

  • Administer employee benefits programs, including enrollments, changes, and terminations.
  • Provide employees with guidance and support regarding benefits options and eligibility.
  • Assist with developing and implementing employee benefits policies and procedures.
  • Coordinate with external vendors, including insurance carriers and brokers, to ensure accurate and timely benefits services.
  • Prepare and distribute employee communications, including benefit summaries and open-enrollment materials.
  • Ensure compliance with applicable laws and regulations, including ERISA, COBRA, HIPAA, and ACA.
  • Manage day-to-day operations of the company’s retirement plans, including the 403(b) plan.
  • Assist with benefits-data analysis and recommend plan-design changes or cost-saving measures.
  • Review monthly invoices for accuracy.
  • Provide timely, accurate, and complete reports to upper management.
  • Participate in benefits-related projects and initiatives as assigned.
  • Maintain community awareness and build relationships that strengthen collaboration among diverse stakeholders.
  • Attend staff meetings and quarterly trainings.
  • Keep professional and technical knowledge current through seminars, conferences, and professional publications.
  • Take initiative and demonstrate sound decision-making and organizational skills.
  • Initiate best practices and develop efficiency improvements.
  • Participate in special projects and perform other duties as assigned by the Supervisor.
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