Human Resources Benefits Specialist
About The Position
Orange Grove Center is committed to supporting people with intellectual and developmental disabilities in achieving meaningful, healthy lives. Its mission is “to recognize, support, and celebrate the qualities of the individual,” and this informs organizational decisions. The Benefits Specialist facilitates employee benefits, serves as the primary point of contact for employee benefit inquiries, and works with vendors, brokers, and HR leadership to provide benefit services. The role administers benefit programs, coordinates enrollment and insurance services, supports compliance and reporting, educates employees, and collaborates on benefit planning. The position is full-time, hourly and non-exempt, based at the organization’s headquarters in Chattanooga, Tennessee. The schedule is Monday through Friday, 8 a.m. to 4 p.m., with a morning shift and no travel.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- At least 3 years of progressive experience in employee benefits and insurance administration.
- Strong knowledge of employee benefits, insurance programs, and regulatory requirements.
- Proficiency in HRIS, benefits administration platforms, and Microsoft Office Suite.
- Excellent analytical, problem-solving, and negotiation skills.
- Ability to manage multiple priorities with attention to detail.
- Commitment to the mission and values of Orange Grove Center.
- Good overall physical health and personal stamina.
- A physical examination, including a TB skin test or chest x-ray, is required before employment.
- Compliance with the Drug Free Workplace policy.
Nice To Haves
- Professional certification such as CEBS, PHR, SPHR, or SHRM-CP/SCP.
- Experience working in or with nonprofit or mission-driven organizations.
- Familiarity with HRIS systems and analytics tools.
Responsibilities
- Manage day-to-day administration of health, dental, vision, life, disability, retirement, and other voluntary benefit programs.
- Oversee open enrollment, including communications, system setup, employee education, and vendor coordination.
- Process and verify benefit enrollments, changes, and terminations in HRIS and with benefit providers.
- Ensure timely and accurate billing, reconciliation, and payment of premiums.
- Coordinate with insurance carriers, brokers, and third-party administrators to support delivery of services.
- Analyze claims and utilization data and recommend plan-design improvements and cost-containment strategies.
- Investigate and resolve escalated employee insurance or benefit-related issues.
- Ensure compliance with ERISA, ACA, HIPAA, COBRA, and other federal and state regulations.
- Maintain required reporting and documentation, including annual filings, and stay current on legislative changes affecting benefits and insurance programs.
- Assist with audits and provide reports to HR leadership as needed.
- Support employees with guidance on benefit plans, claims, and enrollment procedures.
- Develop and deliver employee education materials, FAQs, and presentations about benefit options.
- Maintain confidentiality of sensitive employee information.
- Collaborate with HR leadership to evaluate benefit offerings for competitiveness and alignment with organizational objectives.
- Participate in renewal negotiations and vendor selection.
- Monitor employee-benefit trends and recommend enhancements to support recruitment and retention.
Benefits
- Health, dental, and vision insurance available.
- 401(k) Safe Harbor retirement plan with 4% match.
- Paid time off, including vacation, sick leave, and holidays.
- Professional development support.
- Competitive wages commensurate with experience.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
