Benefits Advocate, Human Resources Coordinator

OPOC.us • Worthington, OH

6d • $45,000 - $50,000

About The Position

OPOC.us (One Point of Care) is seeking a full-time Benefits Advocate with an HR coordination focus in Worthington, Ohio. This is a customer-facing role coordinating clients’ day-to-day HR, payroll, and benefits activities and serving as a trusted point of contact for employees. The position responds to questions about HR matters, including payroll and employee benefits, and explains coverage options clearly. The successful candidate is positive, compassionate, organized, client-focused, and effective in a team environment. They use research and problem-solving to address unfamiliar HR topics, verify information, and provide accurate guidance. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Pay is $45,000 to $50,000 per year, based on experience.

Requirements

• At least two years of experience in HR administration, payroll, benefits, or a similar coordinator role.
• Experience in a client-facing role focused on responsive service and customer satisfaction.
• Excellent written and verbal communication skills for internal and external interactions.
• Strong organizational and time-management skills, including the ability to prioritize and adapt in a fast-paced environment.
• Attention to detail and accuracy in data entry and record keeping.
• Ability to remain positive, empathetic, calm, and professional under all circumstances.
• Working knowledge of federal and state employment regulations and willingness to continue learning.
• Proficiency in Outlook, Word, Excel, and PowerPoint.
• Working knowledge of standard office equipment.
• Ability to multitask effectively and use strong problem-solving skills.

Nice To Haves

• Experience with HRIS or benefits administration platforms.
• Associate or bachelor’s degree in human resources or a related field.
• Experience in a service-related industry or client care setting.
• Flexibility to travel to client sites as needed.

Responsibilities

• Maintain employee records and update HRIS databases.
• Schedule interviews and manage onboarding logistics for new hires.
• Assist with sourcing candidates, conducting initial interviews, coordinating background checks, and preparing employment contracts.
• Serve as a first point of contact for employees regarding benefits, policies, and workplace concerns.
• Help resolve employee issues, coordinate performance improvement plans, and support training and development initiatives.
• Track mandatory training, monitor documentation for audits, and assist with benefits administration.
• Coordinate payroll accurately and on time, including entering new hires into payroll systems, calculating wages, applying deductions, and issuing payments.
• Respond to client and employee inquiries about HR matters, including payroll and benefits, and explain coverage options clearly.
• Research unfamiliar HR topics, verify the accuracy of information, and provide reliable guidance or take appropriate action.

Benefits

• 401(k) with company matching.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Company-paid life insurance.
• Eight paid holidays and generous paid time off.
• Company-paid TelAssurance wellness benefit offering unlimited telemedicine and a prescription program.
• Onsite gym and health coaching.
• Supportive and positive work environment with opportunities to grow and develop.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed