Human Resources Coordinator (Bilingual Spanish)

DO•Miami, FL

1d•Onsite

About The Position

DO & CO is seeking a dynamic, energetic, and eager Human Resources Coordinator in Miami, Florida. This is an onsite role five days a week, with operating hours from 9:00 AM to 5:30 PM EST. The coordinator serves as a primary liaison between HR and employees, supports the employee lifecycle, handles HR inquiries and documentation, and assists with HR administration, compliance, timekeeping, attendance, and payroll. The role requires English and Spanish fluency and occasional travel between company locations. DO & CO operates in Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels. The company has 33 locations across 12 countries and 3 continents, offering culinary and hospitality services.

Requirements

Bilingual in English and Spanish.
Solid understanding of HR policies, employment law, and HR best practices.
Experience using HRIS and payroll systems.
High discretion and ability to maintain confidentiality of sensitive information.
Strong organizational and time-management skills and attention to detail.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
Willingness to travel occasionally between company locations.

Nice To Haves

Bachelor’s degree in Human Resources, Business Administration, or a related field.
One to three years of HR experience, ideally in a large or multi-unit organization.
Ceridian/Dayforce experience.
Experience in a union environment, food service, hospitality, or the airline industry.

Responsibilities

Serve as the primary liaison between the HR department and employees, delivering service and hospitality to staff.
Manage the HR inbox, phone lines, and mail, escalating inquiries to appropriate HR personnel when necessary.
Respond promptly to employee HR-related questions or direct employees to the appropriate contact.
Support the employee lifecycle, including onboarding, transfers, promotions, and terminations.
Administer and respond to unemployment claims, including hearing requests and rebuttals.
Complete and file termination-related paperwork accurately.
Track and correspond about employee leaves of absence and associated payments.
Facilitate new-hire onboarding, including completion of Form I-9.
Process and respond to inquiries and documentation requests concerning Workers’ Compensation claims, employment and wage verifications, national medical support notices, and legal subpoenas.
Maintain accurate, complete, and current employee records in the HRIS.
Assist with timekeeping, attendance tracking, and payroll processing.
Support compliance reporting and maintain required documentation.
Provide administrative support to the HR team and contribute to departmental projects.