Human Resources Coordinator (Bilingual Spanish)

DO • Jamaica, NY

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About The Position

DO & CO is seeking a dynamic, energetic, and eager Human Resources Coordinator in New York. The role serves as a primary liaison between the HR department and employees, providing responsive, hospitable support throughout the employee lifecycle. The coordinator handles employee inquiries and HR administration, supports onboarding and employment changes, processes claims and documentation requests, and helps maintain accurate HR records, payroll processes, and compliance documentation.

The position is part of DO & CO, a global hospitality company operating in airline catering, international event catering, and restaurants, lounges, and hotels. The company operates in 33 locations across 12 countries and 3 continents.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred.
• 1–3 years of HR experience; experience in a large or multi-unit organization is ideal.
• Bilingual English and Spanish is required.
• Solid understanding of HR policies, employment law, and HR best practices.
• Experience using HRIS and payroll systems.
• High discretion and ability to maintain confidentiality of sensitive information.
• Strong organizational and time-management skills, with keen attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Willingness to travel occasionally between company locations.

Nice To Haves

• Ceridian/Dayforce experience is preferred.
• Experience in a union environment, food service, hospitality, or the airline industry is a plus.

Responsibilities

• Serve as the primary liaison between the HR department and employees, delivering service and hospitality to staff.
• Manage the HR inbox, phone lines, and mail, escalating inquiries to appropriate HR personnel when necessary.
• Respond promptly to employee HR-related questions or direct employees to the appropriate point of contact.
• Support the employee lifecycle, including onboarding, transfers, promotions, and terminations.
• Administer and respond to unemployment claims, including hearing requests and rebuttals.
• Ensure termination-related paperwork is completed accurately and filed properly.
• Assist with tracking and correspondence related to employee leaves of absence and associated payments.
• Facilitate new-hire onboarding, including completion of Form I-9 for employment eligibility verification.
• Process and respond to inquiries and documentation requests for Workers’ Compensation claims, employment and wage verifications, national medical support notices, and legal subpoenas.
• Maintain accurate, complete, and up-to-date employee records in the HRIS.
• Assist with timekeeping, attendance tracking, and payroll processing.
• Support compliance-related reporting and maintain required documentation.
• Provide general administrative support to the HR team and contribute to departmental projects.

Benefits

• Complimentary daily meals, including breakfast, lunch, and dinner.
• Medical, dental, and vision benefits for eligible full-time employees.
• 401(k) eligibility for full-time employees.
• Career-development opportunities nationally and internationally.
• Opportunity to represent and collaborate with a global leader in luxury gourmet entertainment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level