Human Resources Associate

Urban Pathways, Inc. • New York, NY

5d • $37,971 - $51,262 • Hybrid

About The Position

The Human Resources Associate reports to the Director of Human Resources and provides administrative and operational support to the Human Resources Department. The role supports HR services and initiatives, including recruitment and onboarding, employee recordkeeping, data collection and reporting, compliance, and departmental processes and projects. The Associate serves as a primary point of contact for employees, applicants, and external partners, demonstrating professionalism, confidentiality, responsiveness, and strong customer service. The position supports Urban Pathways’ mission, vision, values, and strategic priorities and contributes to a positive, inclusive, collaborative, and anti-racist workplace culture.

The role is hybrid, with four days in the office and one day remote. It involves supporting recruitment and onboarding; maintaining applicant, employee, and personnel records; processing background, credential, license, and driver checks; responding to employee inquiries; supporting compliance and audits; and completing administrative, reporting, communication, and community-relations work. The Associate may also travel to program sites using public transportation.

Requirements

• Bachelor’s or associate degree in Human Resources, Business Administration, or a closely related field is required; an equivalent combination of education and relevant professional experience may be considered.
• Effective verbal and written communication skills.
• Excellent organizational and follow-up skills.
• Strong time-management skills and a demonstrated ability to meet deadlines.
• Critical-thinking and problem-solving abilities.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• Excellent interpersonal skills and ability to work independently or as part of a team.
• Ability to handle confidential information with integrity and professionalism.
• Proficiency with Microsoft Office Suite or related software.
• Ability to use public transportation to travel to and from various program sites.
• Desire and ability to perform the essential functions of the job; reasonable accommodation may be made for individuals with disabilities.

Nice To Haves

• Two to three years of experience in Human Resources, administrative support, or a related field.
• Experience with ADP Workforce Now or another HRIS.

Responsibilities

• Support recruitment and onboarding, including maintaining the Applicant Tracking System, screening applicants, conducting employment verifications and reference checks, and verifying applicant credentials.
• Process and track professional licenses, criminal history and registry checks, OMIG/OIG checks, and driver’s license checks for pre-employment and monthly current-employee screening.
• Maintain the Authorized Drivers List and report discrepancies to the Human Resources Director and/or Chief People & Culture Officer.
• Verify I-9 documentation and prepare new-hire paperwork and onboarding registration links.
• Assist with new-hire orientation, keep new-hire information packets current, create and maintain personnel files, and complete DocuSign documents as needed.
• Work with employee engagement on the staff newsletter, including preparing new-hire announcements.
• Schedule and coordinate individual and group interviews with programs, departments, and hiring managers; attend and assist with job fairs.
• Respond to employee inquiries and requests, help troubleshoot concerns, coordinate resolutions, and follow up in a timely and professional manner.
• Support compliance with organizational policies and procedures and applicable federal, state, and local laws, regulations, and funding agency requirements.
• Handle sensitive employee information and personnel records confidentially and with sound judgment and discretion.
• Process purchase orders, check requests, and expense reports for the HR Department.
• Enter data into the HRIS and other HR systems, and prepare ad hoc reports.
• Maintain filing systems for active and terminated personnel files; monitor data integrity and assist with HR compliance audits.
• Prepare and maintain reports and queries, ensuring data accuracy and completeness.
• Prepare and maintain meeting minutes as assigned.
• Work with the HR team to develop relationships with recruitment sources such as colleges and training schools, and maintain relationships with program management and vendors.
• Communicate professionally in writing and verbally, attend required meetings and training, and respond promptly to communications.
• Perform other duties as assigned and required.

Benefits

• Medical, dental, and vision insurance plans.
• 403(b) plan and 401(a) plan with an employer annual contribution.
• Paid time off, including vacation, holidays, and personal days.
• Professional development and continuous-learning opportunities.
• Flexible work arrangements.
• Employee wellness programs, including fitness initiatives and mental health support.
• Employee Assistance Program offering confidential counseling and support services.
• Employee recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree