Human Resources Associate II

Compassion International•Colorado Springs, CO

1d•$22 - $27•Onsite

About The Position

This intermediate associate supports Compassion International through the HR Service Desk and provides functional support to U.S. HR teams in Talent Acquisition, Compensation, HR Information Systems, HR Business Partners, Leadership and Staff Development, Learning Services, Staff Care, Benefits, Wellness, and Leave Management. The role coordinates and facilitates the organization’s orientation program and new-hire setup, handling sensitive and confidential employee information with care. The associate may coach the work of other associates. This is an onsite position at the Global Ministry Center in Colorado Springs, Colorado. The role also includes faith-related responsibilities: maintaining a personal relationship with Jesus Christ, serving as a consistent witness, supporting Compassion’s ministry in prayer, and advocating for children. The employee must prioritize child protection, follow Compassion’s Statement of Commitment to Child Protection and Code of Conduct, and report concerns of child abuse, neglect, or exploitation through the internal reporting process. The expected salary range is $22.20–$26.60. Employees in certain high-cost U.S. labor locations, including San Francisco and Seattle, may qualify for a geographic differential.

Requirements

High school diploma.
Two years of experience working in Human Resources or a similar position or field.
Strong customer service skills.
Ability to handle confidential and sensitive information.
Problem-solving and decision-making skills in ambiguous situations.
Ability to balance multiple projects or streams of work simultaneously.
Commitment to Compassion’s child-protection expectations and Code of Conduct.

Responsibilities

Serve as the first point of contact for employees seeking support from the HR Department.
Answer a broad range of employee questions using knowledge of the department and its functional areas, and direct employees to appropriate functional teams when needed.
Provide general program or project support to HR functional teams, including tasks such as employment verification, tuition assistance requests, bereavement flower orders, anniversary awards, branded clothing allowances, and employee-record cleanup projects.
Assist with the administration and communication of orientation and onboarding, including processing required new-employee paperwork.
Process employee record changes accurately in collaboration with Payroll and payroll cycles.
Accurately enter, process, and file employee data records and paperwork in accordance with applicable laws and regulations.
Provide general administrative support such as scheduling, ordering supplies, answering inquiries by phone, email, or in person, and guiding staff to needed information.
Provide advice or support to other assistants and offices as needed.
May coach the work of other associates.
Maintain a personal relationship with Jesus Christ, demonstrate a courteous and Christ-like attitude, and uphold Compassion’s ministry in prayer.
Advocate for children and prioritize child-protection considerations in decisions, tasks, and activities.
Follow Compassion’s child-protection and conduct expectations, report concerns of abuse, neglect, or exploitation through internal processes, and appropriately support responses to incidents.