Human Resources Associate II

Maryland Connect

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About The Position

The Human Resources Associate II supports the day-to-day functional operations of the Office of Human Resources and reports directly to the Assistant Director of Human Resources. The role provides support in enforcing human resources policies, procedures, and processes, as well as benefits administration, recruitment transactions, employee relations, and other HR functions as assigned.

This is a non-regular fixed-term position. The posted pay rate is $23.25 per hour. Contractual employees are eligible for limited benefits.

Requirements

• High school diploma or GED.
• At least four years of experience, including three years involving the application of human resources policies and procedures.
• Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
• Excellent customer service and presentation skills.
• Ability to prioritize and balance multiple tasks.
• Attention to detail and willingness to check work repeatedly to eliminate errors.
• Flexibility with changes and ability to work well in a team environment.
• Discretion and respect for the confidentiality of data and decision-making.
• Organization and problem-solving skills.
• Excellent interpersonal, oral, and written communication skills.
• Working knowledge of general human resources programs.

Nice To Haves

• Experience in a higher education environment.

Responsibilities

• Serve as the front-desk receptionist for the HR Office by answering phones, receiving mail, greeting guests, filing, and preparing correspondence and reports.
• Assist others with completing HR forms and transactions.
• Support HR Managers in responding to routine customer and client inquiries related to recruitment, benefits, employee relations, and other complex HR matters.
• Respond to moderately complex inquiries about applying HR policies, procedures, and programs; research and interpret policies and procedures and provide factual information.
• Assist in coordinating HR activities, including meetings, employee orientation, benefit fairs, and special events.
• Maintain employee files, ensuring proper documentation and employee access in accordance with policy.
• Assist with preparing benchmark reports and gathering and consolidating data for reports, following general instructions.
• Maintain strict confidentiality of all information related to human resources.
• Perform other duties as assigned.

Benefits

• Contractual employees are eligible for limited benefits; see the university benefits page for details.

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED