Human Resources Assistant – Training & Operations Support

99 Ranch Market•Buena Park, CA

9d•Onsite

About The Position

The HR Assistant (Training and Operations Support) provides administrative and coordination support to the Training team to help ensure company training programs are organized, accurately tracked, and delivered on schedule. The position supports training enrollment, scheduling, communications, recordkeeping, reporting, materials preparation, and day-to-day coordination with stores, trainers, participants, and HR partners. It is suited to a detail-oriented team member who enjoys supporting learning programs, maintaining accurate information, and helping training activities run smoothly across multiple locations. The role assists with company training programs such as new-hire onboarding, compliance training, and leadership development; maintains training data and documentation; and provides day-to-day administrative and project support to the Training & Operations Support team. It is full-time and onsite at 6338 Regio Ave., Buena Park, California. Occasional travel to store or training locations may be required, and weekend and holiday availability may be necessary. Pay is $23.00–$25.00 per hour. The position requires prolonged desk and computer work and the ability to lift up to 15 pounds at times.

Requirements

0–2 years of administrative, Human Resources, training coordination, office support, or related experience is preferred.
Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook, and ability to learn internal systems and training platforms.
Strong attention to detail and ability to maintain accurate records while handling multiple assignments and deadlines.
Good organizational, time-management, follow-up, and problem-solving skills.
Clear verbal and written communication skills with a professional and service-oriented approach.
Ability to handle confidential information with appropriate discretion.
Willingness to learn and ability to work independently as well as collaboratively in a team environment.
Must be legally authorized to work in the United States without sponsorship.
Ability to perform prolonged periods of desk and computer work and lift up to 15 pounds at times.
Available to work on weekends and holidays as necessary.

Nice To Haves

Associate degree in Human Resources, Business Administration, Communications, or a related field; equivalent education and relevant administrative experience may be considered.
Retail, food service, logistics, or multi-location experience.
Bilingual in English/Mandarin or English/Spanish.

Responsibilities

Assist with coordinating company training programs, including new-hire onboarding, compliance training, leadership development, and other assigned learning initiatives.
Schedule training sessions, maintain participant rosters, send communications and reminders, and coordinate among trainers, stores, managers, and participants.
Track enrollment, attendance, course completion, assessments, and follow-up; identify missing or incomplete records and communicate outstanding items.
Maintain accurate training records, trackers, files, and learning system data in accordance with established processes and deadlines.
Prepare training materials, sign-in sheets, job aids, presentations, certificates, and other program documents.
Support training logistics, including room setup, virtual meeting coordination, materials distribution, and participant communications.
Format, update, organize, and maintain current versions of training materials, SOPs, and job aids.
Update training trackers, dashboards, and recurring reports with accurate and timely information.
Compile weekly, monthly, and ad hoc training data for review by the Training and Operations Support team.
Check data for missing information, duplicate records, overdue training, or completion discrepancies and escalate issues as needed.
Maintain training documentation and support audit readiness through organized files and accurate records.
Provide day-to-day administrative support to the Training & Operations Support team and assist with assigned projects and initiatives.
Respond to routine training-related questions and requests; route policy, performance, employee relations, or other higher-level matters to the appropriate HR or Training team member.
Collect information and follow up with stores, managers, and participants regarding schedules, documentation, assessments, and program requirements.
Support coordination of store visits, meetings, training sessions, and special projects as assigned.
Partner with HR, Operations, and other cross-functional teams to help ensure training communications and administrative processes are completed consistently.
Perform other duties as assigned to support training, operations, and organizational initiatives.