Human Resources Administrator (HR)

First Coast Security•Jacksonville, FL

4d•Onsite

About The Position

The Human Resources Administrator supports operational teams with HR functions, including onboarding, employee record maintenance, office coordination, and compliance with federal and state employment regulations. The role requires strong organization, attention to detail, and collaboration across departments. It handles sensitive employee information and must adhere to strict confidentiality standards. The position processes wage garnishments and other court-ordered withholdings, employee lifecycle changes in the HRIS, and unemployment claims. It also maintains compliant employee files, responds to employee and manager questions, supports employee engagement initiatives, and assists with HR projects, audits, and process improvements. Additional duties may be assigned to support office and operational teams. The position is in a professional office environment. This job description is not a contract, does not change the at-will nature of employment, and duties may be modified at the employer’s discretion.

Requirements

High school diploma or equivalent required.
At least 2 years of HR or payroll administration experience.
Working knowledge of federal and state wage garnishment laws, including the Consumer Credit Protection Act and applicable state-specific rules.
Familiarity with unemployment insurance processes and state agency requirements.
Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Teams.
Strong organizational and communication skills.
High degree of accuracy and attention to detail, with the ability to manage multiple time-sensitive deadlines.
Ability to meet the physical demands of the role, including extended sitting at a computer, walking within the office, and reaching, lifting, bending, and handling documents and office tools.

Nice To Haves

Associate’s degree in Human Resources, Business Administration, or a related field preferred.
Direct exposure to garnishments, child support orders, or related compliance functions is strongly preferred.

Responsibilities

Receive, review, and process child support orders, income withholding orders, tax levies, creditor garnishments, and other court-ordered withholdings in compliance with federal and state law.
Calculate withholding amounts, verify disposable earnings, and apply applicable federal and state withholding limits under the Consumer Credit Protection Act.
Respond to employee and manager inquiries about garnishments, status changes, and HR policies.
Maintain organized records of active garnishment orders and related correspondence.
Process employee lifecycle events in the HRIS, including new hires, transfers, promotions, compensation changes, leaves of absence, and terminations.
Audit change-of-status forms for completeness and proper authorization before entering information into the system.
Serve as a liaison with the corporate HR team.
Manage unemployment claims, including receiving and reviewing notices and responding to state agencies within prescribed deadlines.
Gather and compile supporting documentation, such as separation, attendance, and performance records, for unemployment claims.
Coordinate with managers and legal counsel on contested unemployment claims or appeals as needed.
Maintain employee files and records in compliance with federal, state, and local regulations.
Support and promote employee engagement initiatives.
Assist with special HR projects, audits, and process improvement initiatives as assigned.
Maintain strict confidentiality when handling sensitive employee data.
Perform additional duties as needed to support office and operational teams.