Human Capital Management Coordinator

Aston Carter•Omaha, NE

5d•$20 - $21•Onsite

About The Position

We are seeking a detail-oriented and customer-focused HCM Coordinator to provide support across the organization by managing employee service requests, maintaining personnel data, and ensuring organizational information is accurately updated within HR systems. This role plays a key part in delivering responsive service, resolving inquiries, and supporting business operations through effective case management and data administration.

Requirements

Proficiency in Microsoft Office Suite, including Outlook, Excel, and Word.
Strong written and verbal communication skills.
Self-motivated with a proactive approach and sense of urgency.
Excellent attention to detail with the ability to identify discrepancies and resolve issues.
Strong analytical, mathematical, organizational, and decision-making skills.
Understanding of business processes, controls, and workflows.
Ability to work independently in a fast-paced, high-volume environment while maintaining accuracy and dependability.
Strong planning, prioritization, and time management skills.
Collaborative mindset with the ability to build positive working relationships.
Flexibility and adaptability in a changing work environment.

Nice To Haves

Bachelor's degree in a business-related field.
Previous experience working with SAP.
Experience in a shared services or customer support environment.

Responsibilities

Build strong relationships with employees and internal business partners by providing responsive and professional support.
Utilize technology and HR systems to resolve employee inquiries and complete service requests accurately and efficiently.
Manage assigned cases from intake through resolution, ensuring timely follow-up and thorough documentation.
Follow established processes and procedures while escalating complex issues when necessary.
Apply business knowledge and critical thinking to address issues with an appropriate sense of urgency.
Create, update, and maintain organizational structures, personnel records, and HR master data within SAP.
Ensure the highest level of confidentiality when handling sensitive employee information.
Maintain reliable attendance and consistent performance standards.
Participate in collaboration and process improvement initiatives to enhance operational efficiency.
Perform additional job-related duties and special projects as assigned.