Analyst, Human Capital Management
About The Position
We are looking for an analyst to play an integral role as a subject matter expert in the business requirements gathering and system configuration of the various strategic initiatives and projects in Human Resources. Supports JBS, Litmos, Parklane, SAP or any other HCM applications to meet the needs of Human Resources. Manage and resolve assigned ServiceNow tickets. Design, analyze business requirements, document business processes, identify gaps and provides solutions for enhancements or functionality of the systems. Consulting with business leaders and subject matter experts for problem analysis and solution design and working with IT services on implementation or system enhancements. Technical abilities to prepare specifications for developers, prepare test scripts and tests system functionality. Participate in application technical and functional testing, troubleshoot and research system problems, and maintain configuration of HCM system.
Requirements
- University degree or diploma in related discipline
- 3 years related experience with HCM systems
- Experience with configuration and security of SAP or any other cloud HCM applications
- Experience implementing SAP or any other HCM applications
- Experience in gathering requirements, determining system gaps, designing modifications and business processes, developing system specifications, and system testing
- Computer proficiency in Microsoft Office, with advanced skills in Excel, Visio, MS Apps and Power BI
- Strong diagnostic, analytical, research and problem-solving skills
- Effective written and verbal communications skills with the ability to train users
- Strong consultation skills
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
Nice To Haves
- Experience delivering end user training
- SAP Experience
Responsibilities
- Supports JBS, Litmos, Parklane, SAP or any other HCM applications to meet the needs of Human Resources.
- Manage and resolve assigned ServiceNow tickets.
- Design, analyze business requirements, document business processes, identify gaps and provides solutions for enhancements or functionality of the systems.
- Consulting with business leaders and subject matter experts for problem analysis and solution design and working with IT services on implementation or system enhancements.
- Prepare specifications for developers, prepare test scripts and tests system functionality.
- Participate in application technical and functional testing, troubleshoot and research system problems, and maintain configuration of HCM system.
Benefits
- Comprehensive Health, Dental, and Vision plan (including psychological health coverage)
- OMERS Pension Plan
- 3 weeks of vacation per year
- 3 paid personal days
- Floating holidays
- Flexible hours
- Annual performance reviews with merit increases
- Tuition reimbursement
- Development resources
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
