MH Operations Lead

Advance Auto Parts•Altamonte Springs, FL

5d•Onsite

About The Position

The Hub Operations Lead is responsible for the day-to-day operations and workflow of all Hub functions, including Hub order fulfillment, inventory control, and related processes. Depending on the size and scope of Hub operations, the role may lead Hub Inventory Specialists and Hub drivers. The position requires knowledge of store systems and inventory, basic parts knowledge, interpersonal skills, and prior experience leading team members. The role networks with nearby stores, Hubs, PDQ, and external suppliers to fulfill orders and maintains Hub company standards. This is a full-time position. It may require MVR certification, and the employee must complete all training materials and attend all store meetings. The position also involves operating inventory systems and store equipment, communicating with customers and coworkers, maintaining inventory accuracy, and supporting other store operations. The employee may need to work flexible hours, including nights and weekends, and be available to come to work on short notice.

Requirements

High school diploma or GED.
Competent oral and written communication skills and ability to perform basic math computations.
Prior retail experience, including basic merchandising and inventory management skills.
Inventory management experience in a retail environment or logistics center of operations.
Ability to locate and stock parts.
Safety knowledge and skills.
Ability to operate inventory systems and store equipment, including forklift, pallet jack, and/or hand jack.
Ability to operate POS and parts lookup systems.
Ability to execute and train others on inventory systems and store equipment.
Ability to drive a forklift if certified and applicable, and to use a hand truck and pallet jack.
High attention to detail.
Well-mannered, neat in appearance, and able to meet and deal with the public in an unbiased manner.
Work history demonstrating stability and performance results.
Ability to come to work on short notice and work flexible hours, including nights and weekends.
Ability to meet the stated physical demands, with or without reasonable accommodation, including frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds.
May be required to obtain MVR certification.

Responsibilities

Oversee Hub operations and resolve Hub orders and process issues in a timely manner.
Direct, organize, delegate, and ensure execution of work by Hub team members, including Hub/Loop drivers and Hub Inventory Specialists.
Review Hub orders, pull parts, stage products, and finalize paperwork.
Coordinate paperwork and instructions with internal and third-party drivers.
Work across the store-to-facility network to determine part-sourcing and logistics solutions, and coordinate fulfillment options with ordering stores when parts are unavailable in the network.
Work with the General Manager, District Manager, and CSC support to maintain appropriate inventory mix and levels.
Maintain inventory accuracy and perform parts department and Hub inventory functions, including on-hand accuracy, shrink results, cycle counts, outages, planograms, Maxi changes, price changes, front-and-face tasks, and truck lead activities.
Maintain and comply with Hub records and paperwork policies and procedures.
Promptly communicate risks or concerns about order fulfillment or shipments to appropriate store leaders.
Lead stocking activities from replenishment orders, including scanning products and ensuring completion within 24 hours.
Perform additional inventory activities, including overstock, callbacks, and resets.
Safely deliver parts to customers as needed.
Assist with front-room inventory functions, cores, and defects.
Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
Assist with Manager on Duty and other store-related activities as needed.
Report violations of company policy or procedure immediately to the General Manager and/or District Manager.
Complete required training materials and attend all store meetings.