MH Operations Lead

Advance Auto Parts•King of Prussia, PA

About The Position

The Hub Operations Lead is responsible for the day-to-day operations and workflow of Hub functions, including Hub order fulfillment, inventory control, and related processes. Depending on the size and scope of Hub operations, the role may lead Hub Inventory Specialists and Hub drivers. The position requires knowledge of store systems and inventory, basic parts knowledge, interpersonal skills, and prior experience leading team members. The Lead networks with nearby stores, Hubs, PDQ, and external suppliers to support order fulfillment and is responsible for maintaining company Hub standards. This is a full-time position. It may require MVR certification; the employee is expected to complete all training materials and attend all store meetings. The role includes coordinating Hub orders and inventory, organizing and delegating work, communicating with store leaders and drivers, and supporting store operations. It may also involve deliveries, inventory support, stocking, and general store duties.

Requirements

High school diploma or general education degree (GED).
Prior retail experience, including basic merchandising and inventory management skills.
Prior experience leading other team members.
Competence in oral and written communication and basic math computations.
Ability to locate and stock parts.
Knowledge and skills related to safety.
Ability to operate inventory systems and store equipment, including a forklift, pallet jack, and/or hand jack.
Ability to operate POS and parts lookup systems.
Ability to execute and train others on inventory systems and store equipment.
High attention to detail.
Ability to drive a forklift if certified and applicable, and use a hand truck and pallet jack.
Well-mannered, neat appearance, and ability to meet and deal with the public in an unbiased manner.
Previous work records demonstrating stability and performance results.
Ability to come to work on short notice and work flexible hours, including nights and weekends.
May require MVR certification.

Nice To Haves

Inventory management experience in a retail environment or logistics center of operations.

Responsibilities

Manage Hub operations and resolve Hub orders and processes in a timely manner.
Provide direction, organize and delegate work, and ensure execution by Hub team members, including Hub/Loop drivers and Hub Inventory Specialists.
Review Hub orders, pull parts, stage products, and finalize paperwork.
Interact with internal and third-party drivers regarding paperwork and instructions.
Coordinate with the store-to-facility network to identify parts sourcing and logistics solutions, and work with ordering stores on fulfillment options when parts are unavailable in the network.
Work with the General Manager, District Manager, and CSC support to maintain appropriate inventory mix and levels.
Maintain inventory accuracy and perform parts department and Hub inventory functions, including on-hand accuracy, shrink results, cycle counts, outages, planograms, Maxi changes, price changes, fronting and facing, and truck lead activities.
Manage and comply with Hub records and paperwork policies and procedures.
Urgently communicate order fulfillment or shipment risks and concerns to appropriate store leaders.
Lead stocking activities for replenishment orders, including scanning in products and ensuring completion within 24 hours.
Perform additional inventory activities, including overstocks, callbacks, and resets.
Safely deliver parts to customers as needed.
Assist with front-room inventory functions, cores, and defects.
Support store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
Assist with Manager on Duty duties and other store-related actions as needed.
Immediately report company policy or procedure violations to the General Manager and/or District Manager.
Complete required training materials and attend all store meetings.