MH Operations Lead

Advance Auto Parts•Taylor, MI

About The Position

The Hub Operations Lead is responsible for the day-to-day operations and workflow of all Hub functions, including Hub order fulfillment, inventory control, and related processes. Depending on the size and scope of Hub operations, the position may lead Hub Inventory Specialists and Hub drivers. The role requires knowledge of store systems, basic parts knowledge, interpersonal skills, and experience leading team members. It also requires in-depth knowledge of store inventory and the ability to coordinate with nearby stores, Hubs, PDQ, and external suppliers to fulfill orders. The position is responsible for maintaining company Hub standards. This is a full-time position. It may require MVR certification; the employee should complete all training materials and attend all store meetings. The role supports Hub order resolution, inventory accuracy, product stocking, delivery, recordkeeping, and coordination with store and district leadership. It also assists with other inventory, store operations, and cleanliness activities as needed.

Requirements

High school diploma or GED.
Prior retail experience, including basic merchandising and inventory management skills.
Prior experience in inventory management in a retail environment or logistics center of operations.
Prior experience leading other team members.
Competence in oral and written communication and basic math computations.
Ability to locate and stock parts.
Safety knowledge and skills.
Ability to operate inventory systems and store equipment, including a forklift, pallet jack, and/or hand jack.
Ability to operate POS and parts lookup systems.
Ability to execute and train others on inventory systems and store equipment.
Ability to drive a forklift if certified and applicable, and to use a hand truck and pallet jack.
High attention to detail.
Ability to be well mannered, neat in appearance, and deal with the public in an unbiased manner.
Previous work records demonstrating stability and performance results.
Ability to come to work on short notice and work flexible hours, including nights and weekends.
Ability to walk or stand predominantly; talk and hear; use hands and fingers to handle or feel; reach, climb or balance, and stoop, kneel, crouch, or crawl.
Ability to frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
Required vision abilities include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Responsibilities

Oversee Hub operations and resolve Hub orders and processes in a timely manner.
Provide direction, organize and delegate work, and ensure execution by Hub-related team members, including Hub/Loop drivers and Hub Inventory Specialists.
Review Hub orders, pull and stage parts, and finalize paperwork.
Coordinate paperwork and instructions with internal and third-party drivers.
Work with the store-to-facility network to determine part sourcing and logistics solutions, and coordinate fulfillment options with the ordering store when parts are unavailable in the network.
Work with the General Manager, District Manager, and CSC support to maintain appropriate inventory mix and levels.
Maintain inventory accuracy and perform parts-department and Hub inventory functions, including on-hand accuracy, shrink results, cycle counts, outages, planograms, Maxi changes, price changes, front and face, and truck lead activities.
Maintain and comply with Hub records and paperwork policies and procedures.
Urgently communicate order fulfillment or shipment risks and concerns to appropriate store leaders.
Lead stocking activities for replenishment orders, including scanning in product and ensuring completion within 24 hours.
Perform additional inventory activities, including overstocks, callbacks, and resets.
Safely deliver parts to customers as needed.
Assist with Front Room Inventory functions, cores, and defects.
Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
Assist with Manager on Duty and other store-related actions as needed.
Complete training materials and attend all store meetings.
Immediately report company policy or procedure violations to the General Manager and/or District Manager.