HRIS & Systems Manager, Americas

Soho House•Brooklyn, NY

About The Position

The HRIS & Systems Manager plays a pivotal role in implementing, maintaining, and optimizing workforce systems to streamline HR processes, ensure compliance, and enhance data management. The role supports scalable growth and high-quality service in the Americas. The successful candidate manages and optimizes the People Systems stack, including Paycom HCM, Greenhouse ATS, Docusign, Evention (Tips), Factorial (LATAM), and Traliant LMS. The position divides time evenly between supporting HR Operations in the Americas and delivering systems solutions and new integrations to the Global Digital Delivery team. It oversees HRIS systems supporting payroll, benefits, timekeeping, talent management, and compliance, and provides strategic guidance on system enhancements and upgrades.

Requirements

At least 4 years of experience as an HRIS Systems Manager, including system implementation experience.
Action-oriented, highly organized, and able to solve problems and enjoy challenges.
Analytical and problem-solving skills to optimize and simplify HRIS processes.
Project management skills for overseeing HRIS implementations and upgrades.
Strong oral and written communication skills, including the ability to produce high-quality documentation and reports on complex issues.
Experience identifying and documenting trends and inconsistencies and making recommendations for workflow and system enhancements.
Strong attention to detail, commitment to quality work, and organizational skills.
Ability to collaborate and support the needs of the entire team.
Willingness to learn new systems, concepts, and methods as industry needs and initiatives dictate.
Bachelor's degree in human resources, information technology, or a related field.
Alignment with Soho House values of collaboration, simplicity, kindness, and passion.

Nice To Haves

Paycom experience preferred.

Responsibilities

Manage and optimize Paycom settings, workflows, organizational structures, security access, and system upgrades.
Partner with payroll and benefits teams to support accurate gross-to-net calculations, carrier connectivity, EDI feeds, and tax and compliance reporting.
Create and maintain People dashboards for the Americas.
Drive data governance and stewardship across the Americas to ensure People data accuracy, completeness, and consistency.
Oversee data cleansing, transformation, and reconciliation before and after migrations from legacy to new systems.
Identify gaps in HR workflows, implement automated solutions, and train end users and managers on Paycom functionality.
Monitor system configurations for alignment with federal, state, and local employment laws, including FLSA, FMLA, ADA, and data privacy standards.
Serve as the primary contact for HRIS systems support, internal IT, and cross-departmental stakeholders.
Develop and implement HRIS policies and procedures.
Conduct regular audits to ensure the accuracy and completeness of HRIS data.
Provide strategic guidance on HRIS enhancements and upgrades.
Build understanding of the Americas systems and their role in workforce operations, and ensure HR technology meets local legislative requirements.
Build relationships with stakeholders and business partners, understand business operations, and minimize administrative burden.
Deliver digital projects and propose system efficiencies to improve customer experience.
Enable accurate payroll operations, trusted People data, and strategic decision-making through insights and analytics.

Benefits

Competitive compensation packages with global benefits and perks.
Training to develop technical and managerial skills.
Full-time employees are eligible for medical, dental, and vision benefits.
Retirement fund with a 2% match.
Sick days and vacation days for full-time employees.
Career development opportunities domestically or internationally, managerially or technically.
Soho Impact opportunities through mentoring, apprenticeship, local outreach, and sustainability.
Internally and externally run learning and development courses.
Cookhouse and House Tonic food and drink activities, including trips, training, and events.
Monthly team events, including fitness sessions, cinema screenings, and art classes.
A substantial meal free of charge while on duty in Houses and Restaurants.