HRIS & Systems Manager, Americas

Soho House & Co.•New York, NY

4d•$130,000 - $155,000

About The Position

The HRIS & Systems Manager implements, maintains, and optimizes workforce systems to streamline HR processes, support compliance, and improve data management. The role manages and optimizes the People Systems stack, including Paycom HCM, Greenhouse ATS, Docusign, Evention (Tips), Factorial (LATAM), and Traliant LMS. The position spends approximately 50% of its time supporting Americas HR Operations and 50% delivering systems solutions and new integrations with the Global Digital Delivery team. The role supports systems across payroll, benefits, timekeeping, talent management, and compliance; maintains accurate and trusted People data; and enables efficient HR operations and strategic decisions through systems, reporting, and analytics.

Requirements

At least 4 years of experience as an HRIS Systems Manager, including system implementation experience.
Action-oriented, highly organized problem solver who enjoys challenges.
Analytical and problem-solving skills to optimize and simplify HRIS processes.
Project management skills for overseeing HRIS implementations and upgrades.
Good oral and written communication skills, including the ability to produce high-quality documentation and reports on complex issues.
Experience identifying and documenting trends and inconsistencies and recommending workflow and system enhancements.
Strong attention to detail and commitment to quality work.
Ability to collaborate and support the needs of the team.
Willingness to learn new systems, concepts, and methods as industry needs and initiatives dictate.
Bachelor's degree in human resources, information technology, or a related field.
Alignment with Soho House’s values of collaboration, simplicity, kindness, and passion.

Nice To Haves

Paycom experience is preferred.

Responsibilities

Oversee, configure, and optimize HR information systems supporting payroll, benefits, timekeeping, talent management, and compliance.
Manage and optimize Paycom settings, workflows, organizational structures, security access, and system upgrades.
Partner with payroll and benefits teams on gross-to-net calculations, carrier connectivity, EDI feeds, and tax and compliance reporting.
Create and maintain People dashboards for the Americas.
Drive data governance and stewardship across the Americas, ensuring People data is accurate, complete, and consistent.
Oversee data cleansing, transformation, and reconciliation before and after migrations from legacy to new systems.
Identify gaps in HR workflows, implement automation, and train end users and managers on Paycom functionality.
Monitor system configurations for alignment with federal, state, and local employment laws, including FLSA, FMLA, ADA, and data privacy standards.
Serve as the primary contact for HRIS systems support, internal IT, and cross-departmental stakeholders.
Develop and implement HRIS policies and procedures.
Conduct regular audits to ensure HRIS data accuracy and completeness.
Provide strategic guidance on HRIS enhancements and upgrades.
Build relationships with stakeholders and business partners, learn business operations, and help minimize administrative burden.
Deliver digital projects and system improvements that enhance the customer experience, payroll operations, People data quality, and business decision-making through insights and analytics.

Benefits

Medical, dental, and vision coverage for eligible full-time employees.
Retirement fund with a 2% match for eligible full-time employees.
Sick days and vacation days for full-time employees.
Career development opportunities, including domestic or international and managerial or technical progression.
Soho Impact mentoring, apprenticeship, local outreach, and sustainability activities.
Internally and externally run learning and development courses.
Cookhouse & House Tonic food and drink activities, trips, training, and events, available to all.
Monthly team events, including fitness sessions, cinema screenings, and art classes.
Free substantial team meal while on duty in Houses and Restaurants.
Competitive compensation package.