HRIS Operations Analyst II

Dudek•Remote,

5d•$38 - $47•Remote

About The Position

The HRIS Operations Analyst II is a hands-on contributor in Dudek’s Business Operations group, supporting Dayforce HCM administration, iCIMS, HR data management, and people-systems support through the Business Operations service model. The role requires broad HRIS and HCM knowledge, independent handling of complex tasks, and practical contributions to improving systems and processes. This is a full-time position that may be performed remotely. The analyst administers and supports Dayforce modules, resolves HRIS and ATS support requests, troubleshoots system and data issues, supports iCIMS operations and integrations, and contributes to system configuration, testing, upgrades, reporting, compliance, documentation, and user training. The role collaborates with HR, Payroll, Benefits, IT, Accounting, the HRIS Manager, and vendors, and contributes ideas as Dudek considers future HR technology needs.

Requirements

Hands-on HRIS experience, including configuring and supporting an enterprise HRIS or HCM platform; the required number of years is not specified in the posting.
Direct experience with Dayforce HCM.
Strong understanding of how HRIS or HCM systems work across HR, payroll, benefits, and talent processes.
Direct experience with an ATS such as iCIMS.
Experience building and maintaining system reports.
Experience with mass data imports, data audits, and resolving data issues.
Working knowledge of compliance reporting, such as EEO-1 and VETS-4212.
Advanced Microsoft Excel skills, including data analysis, lookups, and pivot tables.
Bachelor’s degree in Human Resources, Information Systems, Business, or a related field.
Ability to work independently and partner effectively across departments, remotely and in an office, while maintaining productivity and responsiveness.
Must pass a pre-employment drug test and background check before beginning employment.
Must have U.S. work authorization.

Nice To Haves

Experience with more than one HRIS or HCM platform, such as Workday, UKG, ADP, or Oracle.
Experience supporting an HRIS or HCM selection, implementation, or data migration.
Experience with Dayforce Open Enrollment setup and benefits configuration.
Experience with iCIMS.
Familiarity with HRIS-to-ERP integrations; Deltek Vantagepoint experience is a plus.
Experience with ITSM or ticketing tools such as Freshservice.
Experience with OData or other reporting or business intelligence tools.
Dayforce, SHRM-CP, SHRM-SCP, or other HRIS or HR-related certification.

Responsibilities

Administer and support Dayforce modules, including Core HR, Benefits, Payroll, Onboarding, Self-Service, Learning, Security, Org Setup, and Reporting.
Resolve HRIS and ATS support tickets in Freshservice, escalating complex issues to the HRIS Manager as needed.
Troubleshoot system issues, unexpected results, and process gaps, and recommend fixes.
Run mass data imports and audits, identify discrepancies, and work with the team to resolve them.
Support iCIMS operations and its connections to Dayforce; troubleshoot ATS issues with the vendor.
Assist with configuring, testing, and rolling out new modules and enhancements.
Execute system org-structure updates, including job titles, EEO-1 classifications, and pay grades, under the HRIS Manager’s direction.
Coordinate annual merit increase and bonus data uploads with the HRIS Manager, HR, and Payroll.
Contribute to the move to an electronic personnel file system.
Assist with configuring and testing annual benefit plan changes and Open Enrollment.
Review and test Dayforce and iCIMS upgrades and patches, and document their impacts.
Build and maintain custom HR and leadership reports and dashboards, including scheduled reports and OData functionality.
Prepare and validate compliance and workforce reports, including EEO-1, VETS-4212, AAP data, benefits census, carrier enrollment, and ad hoc reports.
Verify data accuracy and completeness before sharing reports.
Maintain and troubleshoot the iCIMS-to-Dayforce-to-Deltek Vantagepoint integration with the HRIS Manager, Accounting, and IT.
Coordinate system changes, upgrades, and fixes with IT, Accounting, Payroll, and Benefits.
Partner with the HRIS Manager and vendor agents to resolve issues and test enhancements.
Assess current systems, processes, and needs, and share ideas as Dudek plans future HR technology decisions.
Keep HR data clean, documented, and organized to support future system changes.
Write and maintain user procedures, job aids, and system documentation, including Freshservice knowledge articles.
Train system users on new processes and functionality.