HRIS Associate, Human Resources

New York Life•New York, NY

3d•$65,000 - $92,500•Hybrid

About The Position

The HRIS Associate supports the HRIS team within HR Services & Solutions by assessing and implementing system functionality, troubleshooting issues, and deploying enhancements. The role requires experience with the Employee Central module of SuccessFactors and works closely with subject matter experts to ensure business needs are met. The Associate develops an understanding of system integrations, capabilities, and functionality that can improve the experience of customers and HR users. The position is hybrid, with three days per week at the designated work location.

Requirements

1–3 years of relevant experience, specifically in SuccessFactors Employee Central configuration.
Knowledge of key HR business processes.
Strong written and verbal communication skills, including the ability to summarize and clearly explain information.
Ability to work independently and partner effectively as part of a team.
Ability to learn new skills and knowledge quickly.
Ability to work effectively with cross-functional and external partners.
Detail-oriented, organized, analytical, and resourceful.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Build relationships with HRBPs, HR COEs, and Technology teams to provide support and assistance with system issues.
Review release notes and new functionality, and recommend future progress and process improvements to management.
Assist in testing and deploying new functionality, enhancements, and system fixes.
Upload data files to support data integrity and smooth processes.
Partner with the SuccessFactors support team to configure systems for HR business processes and troubleshoot issues.
Collaborate with team members and the wider community on technology-enabled process improvement, research, solutions, and best practices.
Interpret business requirements and develop meaningful solutions.