HRIS Administrator

Partnership HealthPlan of California•Fairfield, CA

2d•$96,970 - $121,213•Onsite

About The Position

This position manages, configures, and maintains Partnership’s HR systems, such as the learning management system (LMS), performance management system, health and wellness system, external content providers, and the employee engagement system. This individual will ensure that all managed systems will meet all regulatory compliance needs and verify data accuracy and integrity.

Requirements

Bachelor’s degree in Computer Science, Computer Engineering; minimum of four (4) year of experience performing systems configuration, database management; or equivalent combination of education and experience which would provide required knowledge, skills, and abilities.
Familiarity with online learning management systems and eLearning, course authoring software is required.
Experience with staff training program or learning management administration, process improvement, project management, working in a non-profit setting, and/or healthcare industry is required.
Thorough knowledge of and proficiency in the use of Windows based PC system, a range of software packages, including MS Office and Adobe Acrobat is required.
Expert in MS Excel.
Knowledge of online learning and web-based applications; principles and practices of staff training; proficiency in research, analysis, and reporting methods; familiar with standard office business practices and operating general office equipment.
Valid California driver’s license and proof of current automobile insurance compliant with Partnership policy are required to operate a vehicle and travel for company business.
Ability to provide problem solving and decision making skills required for responding to LMS user issues.
Strong ability to provide clarification and feedback.
Strong attention to detail and data accuracy.
Ability to communicate effectively and professionally, both orally and in writing to all levels of staff and outside vendors.
Strong organization and interpersonal skills.
Ability to work effectively under pressure, prioritize multiple tasks and deadlines.
Ability to manage multiple projects that are complex in nature and broad in scope.
Ability to ensure high administrative and service quality.
Ability to define issues, interpret data, and define options.
Ability to produce and maintain accurate records and systems.
Ability to work with minimal supervision.
Ability to maintain confidentiality of sensitive information.
Ability to use a computer keyboard.
When required, ability to move, carry, or lift objects of varying size, weighing up to 10 lbs.

Responsibilities

Maintains the Learning, Performance, Health & Wellness, and Employee Engagement systems to meet all regulatory compliance needs and ensure data accuracy and integrity.
Evaluates and makes recommendations to business requirements related to using and configuring systems.
Maintains user accounts and data accuracy.
Sets and maintains security roles and access levels, monitor accounts, and maintain system parameters. Assist IT in ensuring SSO access has been set up properly in Okta for access to the LMS and Performance systems.
Provides system maintenance which includes upgrades and updates, configuration, troubleshooting, debugging, and user access testing.
Analyzes, identifies, and communicates system and business requirements to respective vendors.
Investigates and resolves any data or system inconsistencies or discrepancies.
Accurately tracks new, deleted, and revised items in the systems including assessments, workflows and forms.
Processes course updates, workflows and monitors user access for monthly usage reporting.
Provides training and technical support to users, supervisors, administrators, and others who interact with the systems, including development of system training materials.
Generates, analyzes, and distributes monthly, quarterly, and annual data reports to the Human Resources team, Partnership departments, and other Partnership staff.
Works with appropriate staff to ensure proper setup and system support for complex activities within the all systems.
Participates in the development and administration of all associated HR systems, records, reports, and associated templates to ensure staff documentation is complete.
Maintains the LMS functions which include monitoring course content, course approvals, and evaluation processes ensuring processes are completed within given timeframes.
Publishes, and archives online/instructor-led courses; assigns training curricula; and adds/deletes resources.
Maintains data integrity rules and processes for the LMS, such as course descriptions, course or class changes, and instructors.
Develops tracking mechanisms and schema to identify employee training requirements and qualification status.
Creates and updates training requirements in the LMS.
Maintains all LMS instructor course materials and provides support related to document control system requirements.
Provides ongoing technical support to the systems.
Performs multiple high level administrative functions in support of the organization-wide training program.
Creates, executes, and maintains project-specific training plans to ensure accurate tracking of status, changing needs, and requirements.
Oversees, coordinates, monitors, and evaluates day-to-day progress towards training objectives and timely project completion.
Ensures training stakeholders are informed of the status of their training projects, including implementation, updates and changes, and assisting with training course management.
Identifies and solves problems that would otherwise delay training project completion.
Conducts general research, creates/updates Excel spreadsheets, builds and maintains databases, pivot tables, and prepares written reports as assigned.
Establishes and maintains appropriate systems for measuring necessary aspects of staff training and development.
Identifies and communicates opportunities for process and quality improvements, as well as provides feedback on real-world usage, defects, and suggested enhancements.
Seeks opportunities to increase internal/external customer satisfaction.
Performs other related duties or special projects as assigned.