HRIS System Administrator - Dayforce

ALKEGEN•Dallas, TX

About The Position

The HRIS System Administrator administers Dayforce across enabled modules, including Core HR, Payroll, Workforce Management, Benefits, Recruiting and Talent. The role configures and maintains workflows, business rules, forms, organizational structures and reference data, translating approved requirements into system changes while balancing regional needs with global consistency. The administrator also maintains configuration documentation and operating procedures. The position provides system support to HR Services, Payroll and other teams by investigating escalated issues, troubleshooting configuration, access and data problems, tracking support requests, communicating progress, and addressing recurring issues. It supports security and data quality through role and permission maintenance, access reviews, audits, data corrections and secure handling of employee information. The administrator reviews Dayforce releases, tests configuration changes and updates, coordinates user acceptance testing, follows change control procedures, and identifies process improvements. The role also creates and maintains reports, dashboards and scheduled reporting; supports integrations and data import, export and reconciliation; and contributes to implementation readiness, data conversion checks, end-to-end testing, cutover, go-live and hypercare. The position helps establish sustainable support procedures, ownership and escalation routes. Success in the role is measured by prompt resolution of issues with fewer recurrences, accurate and well-documented configuration changes, reliable employee data and access permissions, minimally disruptive releases, and reduced manual support for routine tasks.

Requirements

Three or more years of HRIS administration or related systems experience, including hands-on Dayforce administration or configuration.
Working knowledge of Dayforce Core HR and at least one additional module, such as Payroll, Workforce Management, Benefits or Recruiting.
Experience configuring workflows, business rules, security roles and reports.
Experience troubleshooting system issues, validating data and testing configuration changes.
Strong analytical skills and attention to detail.
Ability to explain technical issues clearly to business users.
Ability to manage competing priorities and collaborate across regions and time zones.
Bachelor’s degree in information systems, human resources, business or a related field, or equivalent practical experience.

Nice To Haves

Experience supporting a global organization or manufacturing environment.
Participation in a Dayforce implementation or transition to ongoing support.
Familiarity with payroll and timekeeping processes in the US, UK or Canada.
Experience with integration monitoring, data migration and reconciliation.
Dayforce training or relevant certifications.
Experience supporting a transition from Workday to Dayforce.

Responsibilities

Administer Dayforce across enabled modules, including Core HR, Payroll, Workforce Management, Benefits, Recruiting and Talent.
Configure and maintain workflows, business rules, forms, organizational structures and reference data.
Translate approved business requirements into system changes while considering regional needs and global consistency.
Maintain configuration documentation and operating procedures.
Investigate and resolve system issues escalated by HR Services, Payroll and other support teams.
Troubleshoot configuration, access and data issues, coordinating with IT, Dayforce and external partners as needed.
Track support requests, communicate progress and identify recurring issues that require a lasting fix.
Create practical user guidance to help users complete tasks and reduce repeat questions.
Maintain user roles and access permissions in line with approved security requirements.
Support access reviews and audits, document changes and resolve identified issues.
Monitor data quality and coordinate corrections with appropriate owners.
Handle employee information securely and follow company data protection requirements.
Review Dayforce releases and assess their impact on existing processes and configuration.
Prepare and execute tests for configuration changes, new features and system updates.
Coordinate user acceptance testing with functional owners and document results.
Follow change control procedures and support approved deployments.
Identify opportunities to simplify processes, reduce manual work and improve self-service.
Create and maintain operational reports, dashboards and scheduled reporting.
Help users understand reporting definitions and resolve data discrepancies.
Monitor integration outcomes and investigate failures with technical owners.
Support data imports, exports and reconciliation activities.
Support configuration validation, data conversion checks and end-to-end testing.
Document system administration procedures and participate in knowledge transfer from implementation partners.
Support cutover, go-live and hypercare activities.
Help establish a sustainable support model with clear ownership and escalation routes.