HR Solutions Administrator II

Oceaneering • Houston, TX

11d

About The Position

The HR Administrator is a key member of the HR Shared Services team, delivering consistent, high-quality support across the employee lifecycle. The role provides employee-facing service and handles operational processes such as onboarding, job changes, and leaves of absence, partnering with HR Business Partners (HRBPs) and Centers of Excellence (COEs) to ensure efficient and accurate HR service delivery. The HR Administrator contributes to a positive employee experience through timely communication, process accuracy, and strong customer service.

This position has no supervisory responsibilities and reports to the HR Operations, Americas Employee Solutions Center Lead. It is considered office work, performed almost exclusively indoors during the day and occasionally at night, with occasional exposure to airborne dust. The work surface is stable and flat. The position is considered light work, with the physical activities and demands described below.

Requirements

• Experience in HR operations, shared services, or employee support.
• Strong customer service mindset and ability to communicate effectively with employees at all levels.
• High attention to detail and accuracy in data management and documentation.
• Ability to manage high-volume work, prioritize competing tasks, and meet deadlines.
• Strong organization and problem-solving skills.
• Service-minded approach with strong interpersonal skills.
• Ability to work independently while collaborating across HR functions.
• Comfort adapting to changing priorities and fast-paced environments.
• High integrity and discretion when handling confidential information.
• Ability to build relationships with people whose assistance, cooperation, and support may be needed.
• Ability to anticipate and prepare for upcoming surges in work.

Nice To Haves

• Experience with HRIS platforms such as Oracle Cloud, PeopleSoft, or SAP.
• Exposure to HR service center technologies or ticketing systems.
• Background working in a multi-site shared services environment.

Responsibilities

• Process and manage employee lifecycle transactions, including onboarding, internal transfers, promotions, and separations.
• Support onboarding by collecting documentation, entering information into systems, coordinating pre-employment requirements, and communicating with new hires.
• Coordinate leave-of-absence cases, providing accurate guidance and processing documentation according to policy.
• Maintain employee records and comply with HR, legal, and data privacy requirements.
• Update HR systems and ensure data accuracy across HR platforms.
• Respond to employee inquiries through the HR Help Desk or case management systems with clear, timely, policy-aligned answers, escalating complex cases as appropriate.
• Contribute to a positive, efficient, employee-centered shared services experience.
• Partner with HRBPs and COEs, including Talent Acquisition, Benefits, and Global Mobility, to support end-to-end lifecycle processes.
• Coordinate cross-functional workflows, ensuring tasks are completed accurately and stakeholders are informed.
• Provide HRBPs with routine updates on pending or escalated items.
• Identify opportunities to streamline lifecycle processes, reduce manual work, and improve the employee experience.
• Recommend improvements that support standardization and operational efficiency across the shared services model.
• Maintain process documentation and support adoption of updated HR workflows and systems.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed