HR Solutions Administrator II

Oceaneering • Houston, TX

12d

About The Position

The HR Solutions Administrator II is a member of the HR Shared Services team and delivers consistent, high-quality support across the employee lifecycle. The role provides employee-facing service, processes operational activities such as onboarding, job changes, and leaves of absence, and partners with HR Business Partners (HRBPs) and Centers of Excellence (COEs) to support accurate and efficient HR service delivery. The position contributes to a positive employee experience through timely communication, process accuracy, and strong customer service.

The role has no supervisory responsibilities and reports to the HR Operations, Americas Employee Solutions Center Lead. It is considered office work and light work. The work environment is almost exclusively indoors during the day and occasionally at night, with occasional exposure to airborne dust and a stable, flat work surface. Physical activities and demands listed include lifting up to 20 pounds, climbing, stooping, kneeling, squatting, reaching, lifting up to 10 pounds, standing, repetitive arm and hand movements, and sitting with back support.

Requirements

• Experience in HR operations, shared services, or employee support.
• Strong customer service mindset and ability to communicate effectively with employees at all levels.
• High attention to detail and accuracy in data management and documentation.
• Ability to manage high-volume work, prioritize competing tasks, and meet deadlines.
• Strong organization and problem-solving skills.
• Service-minded approach with strong interpersonal skills.
• Ability to work independently while collaborating across HR functions.
• Comfort adapting to changing priorities and fast-paced environments.
• High level of integrity and discretion when handling confidential information.
• Ability to build relationships with people whose assistance, cooperation, and support may be needed.
• Ability to anticipate and prepare for upcoming surges in work.

Nice To Haves

• Experience with HRIS platforms such as Oracle Cloud, PeopleSoft, or SAP.
• Exposure to HR service center technologies or ticketing systems.
• Background working in a multi-site shared services environment.

Responsibilities

• Process and manage employee lifecycle transactions, including onboarding, internal transfers, promotions, and separations.
• Support onboarding through documentation collection, system entry, coordination of pre-employment requirements, and new-hire communication.
• Coordinate leave of absence cases, provide employees with accurate guidance, and process documentation according to policy.
• Maintain employee records in compliance with HR, legal, and data privacy requirements.
• Update HR systems and ensure data accuracy across HR platforms.
• Respond to employee inquiries through HR Help Desk or case management systems with clear, timely, policy-aligned answers.
• Escalate complex cases as appropriate.
• Contribute to a positive, efficient, and employee-centered shared services experience.
• Work with HRBPs and COEs, including Talent Acquisition, Benefits, and Global Mobility, to support end-to-end lifecycle processes.
• Coordinate cross-functional workflows, ensuring tasks are completed accurately and stakeholders remain informed.
• Provide routine updates to HRBPs on pending or escalated items.
• Identify opportunities to streamline lifecycle processes, reduce manual work, and enhance the employee experience.
• Recommend improvements that support standardization and operational efficiency across the shared services model.
• Maintain process documentation and support adoption of updated HR workflows and systems.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed