HR Quality Assurance (Recruitment & Staffing)

Office of Human Resources Management•San Francisco, CA

6d•$108,173 - $172,980

About The Position

The incumbent serves as an HR Quality Assurance Specialist in the Office of Human Resources (OHR), within GSA's Office of Human Resources Management (OHRM). The position evaluates staffing and recruitment actions to ensure compliance with applicable laws, regulations, and policies, promoting consistency, accuracy, and quality across HR operations. The announcement is filling two vacancies, with additional vacancies potentially filled as needed. The role conducts routine quality reviews of staffing and recruitment cases, recommends and implements process improvements, analyzes recruitment data, monitors the use of hiring authorities, and develops and delivers training and reference materials. The position is at the GS-13 level. The stated salary range is $108,173 to $172,980 per year and varies by location. A candidate must have at least one year of specialized experience equivalent to the GS-12 level or higher in Federal service. This job has no education qualification requirement.

Requirements

At least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service.
Experience conducting quality reviews of recruitment packages, including job analyses, vacancy announcements, applicant eligibility and qualifications, referral and selection actions, pay setting, and personnel actions across multiple hiring authorities, including merit promotion, delegated examining, direct hire, and Pathways.
Experience applying Federal HR policies and regulations to identify and resolve compliance issues.
Experience analyzing recruitment data and staffing processes and developing and implementing process improvements.
Experience developing and delivering training, guidance, and reference materials to promote standardized staffing practices.
Must be a U.S. citizen or national (including residents of American Samoa and Swains Island).
Must meet all eligibility criteria within 30 days of the closing date and meet time-in-grade within 30 days of the closing date, if applicable.
Must register with Selective Service if a male born after December 31, 1959.
Must be Delegated Examining (DE) certified or obtain and maintain DE certification.
If applicable, disclose current or recent political appointment status as described in the announcement.
Serve a one-year probationary period, if required.
Undergo and pass a Tier 2 background investigation.
If not a GSA employee, have identity and work status eligibility verified through E-Verify and resolve any discrepancies as a condition of continued employment.
Submit a resume of no more than two pages.

Responsibilities

Perform routine quality reviews of staffing and recruitment cases, including job analyses, vacancy announcements, applicant qualifications, personnel actions, and pay setting.
Recommend and implement process improvements to meet quality standards and improve production.
Collaborate with leadership to develop and analyze recruitment data and recommend solutions supporting quality review activities.
Review and monitor use of hiring authorities, including merit promotion, delegated examining, and Pathways, and recommend solutions to ensure compliance.
Develop and deliver training and reference materials to promote consistency and standardization across staffing operations.
Apply Federal HR policies and regulations to identify and resolve compliance issues.
Analyze recruitment data and staffing processes to develop and implement improvements that enhance staffing quality, consistency, and efficiency.

Benefits

Health insurance
Life insurance
Sick leave and vacation time
11 paid holidays per year
Thrift Savings Plan
Transit subsidies
Child care subsidies
Flexible spending accounts
Long-term care insurance
Training and development
Potential credit toward vacation leave for new federal employees, subject to approval