HR Operations Coordinator

FuseGlobal • St Louis, MO

3d • Hybrid

About The Position

The HR Operations Coordinator supports day-to-day HR operations across multiple sites and serves as a resource for employees, HR partners, and other stakeholders. The role handles HR inquiries and systems support, maintains personnel records, coordinates training, and processes employee lifecycle and pay-related transactions. It helps ensure confidentiality, regulatory compliance, and accurate, timely HR documentation while contributing to process improvements and HR initiatives. The position is based in St. Louis, Missouri, with onsite work Monday through Thursday and remote work on Friday. The employee must be comfortable working in a pet-friendly environment. The initial term is 12 months, and the position is expected to run longer.

Requirements

• High school diploma or GED equivalent.
• At least 3 years of customer service-related experience.
• Proficiency with Microsoft tools, including Outlook and Excel; Power Platform proficiency is preferred.
• Ability to manage a high volume of transactions in HR systems, including employee and manager inquiries, transfers, promotions, terminations, leaves of absence, and payroll or timekeeping issues.
• Strong learning agility and adaptability in a fast-paced environment.
• Excellent verbal and written communication skills.
• High attention to detail and accuracy.
• Collaborative approach and ability to work effectively across groups.
• Strong organizational skills and ability to manage multiple priorities and responsibilities while maintaining accuracy.
• Comfort working in a pet-friendly environment.

Nice To Haves

• Bachelor’s degree in human resources or a related discipline.
• Combination of education and experience in a human resources environment.
• At least 1 year of prior experience in Human Resources.

Responsibilities

• Perform routine HR transactions and correspondence in alignment with customer requests and requirements.
• Process and maintain documentation related to employee lifecycle activities, employment changes, and other HR records.
• Manage employee lifecycle transactions, including job requisitions, position changes, organizational updates, and separation or retirement processes.
• Assess customer needs, gather relevant information, and provide guidance or resolution options while navigating multiple HR systems and applications.
• Support high-volume workloads for assigned client groups.
• Identify and share departmental trends, concerns, and improvement opportunities with HR Leadership, Factory HR, and HR partners.
• Collaborate with HR teams through ongoing communication, team calls, reporting, and escalations as needed.
• Create, maintain, and continuously improve departmental processes and documentation.
• Build and maintain working relationships with stakeholders and team members to support efficient processes.
• Help ensure the accuracy and integrity of employee records, including completion of Form I-9 verifications.
• Conduct New Hire Orientations as needed.
• Perform additional duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Disability insurance
• Overtime

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED