HR Operations Coordinator Full Time

BJ's Wholesale Club•Bel Air, MD

About The Position

The HR Operations Coordinator supports administrative and human resources functions at the club, participates in hiring activities, coordinates team member orientation and benefit enrollment, maintains HR records, and communicates with team members. The role is also responsible for comprehensive scheduling processes and accurate, timely weekly club payroll. It supports club policies, procedures, compliance, team member relations, training, engagement, and a safe, positive environment for members and coworkers.

Requirements

  • Strong attention to detail.
  • Strong interpersonal and organizational skills.
  • Basic computer knowledge, including MS Word, MS Excel, and email.

Nice To Haves

  • Prior human resources, administrative, or clerical experience.

Responsibilities

  • Participate in weekly meetings with the Center of Excellence and schedule second interviews for Club Manager and Assistant Club Manager candidates.
  • Conduct new team member orientation and facilitate and track training for new hires.
  • Administer the club’s intranet-based training and communications system to coordinate training needs.
  • Manage comprehensive scheduling processes for hourly team members.
  • Complete club payroll accurately and on time each week and maintain payroll records.
  • Maintain performance management and disciplinary processes and their associated logs.
  • Prepare and process personnel paperwork, including new hires, wage increases, promotions, terminations, workers’ compensation, and unemployment claims.
  • Support talent acquisition efforts by maintaining hiring tables and recruitment materials to GOLD standards, communicating referral programs, and partnering with local community organizations.
  • Conduct benefit orientations and communicate the annual benefits open enrollment process.
  • Process leaves of absence in coordination with the LOA Specialist and outside vendor; address leave and workers’ compensation issues, explain processes, answer questions, communicate with relevant offices and vendors, and log incidents.
  • Maintain team member personnel and medical files and handle confidential information carefully.
  • Answer team member questions or direct them to appropriate company resources; address non-complex team member relations issues and escalate issues when appropriate.
  • Gather ordering information and enter Aruba orders.
  • Maintain GOLD-standard presentation of the breakroom and HR office, HR communication boards, and current legal compliance postings.
  • Support team member recognition and engagement events as assigned.
  • Conduct HR self-audits for the overall club operational audit and attend designated meetings and broadcasts.
  • Maintain club policies and procedures, perform additional administrative tasks, and work in other departments as needed.
  • Maintain regular, predictable, full attendance.

Benefits

  • Weekly pay.
  • Access to earned pay before payday through Daily Pay; a fee may apply.
  • Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the household.
  • Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
  • Choice of three medical plans, with optional dental and vision coverage.
  • Health Savings Account and flexible spending account options.
  • 401(k) retirement savings plan with company match for eligible team members age 18 and older.
  • Employee Stock Purchase Plan with the opportunity to purchase BJ’s common stock at a 15% discount; eligibility requirements vary by position.
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