HR Operations Coordinator

FuseGlobal•St. Louis, MO

3d•Hybrid

About The Position

The HR Operations Coordinator supports day-to-day HR operations across multiple sites and serves as a resource for employees, HR partners, and other stakeholders. The role responds to HR inquiries, provides systems support, maintains personnel records, coordinates training, and processes employee lifecycle and pay-related transactions. It ensures confidentiality, regulatory compliance, and accurate, timely HR documentation while supporting process improvements and HR initiatives. This is an initial 12-month position that is expected to run longer. The schedule is Monday through Thursday onsite and Friday remote. The position is based in St. Louis, Missouri, and requires comfort working in a pet-friendly environment. Compensation is up to $31 per hour, with overtime.

Requirements

High school diploma or GED equivalent.
At least 3 years of customer service-related experience.
Ability to manage a high volume of transactions in HR systems, including employee and manager inquiries, transfers, promotions, terminations, leaves of absence, and payroll or timekeeping issues.
Strong learning agility and adaptability in a fast-paced environment.
Excellent verbal and written communication skills.
High attention to detail and accuracy.
Collaborative approach and ability to work effectively across groups.
Strong organizational skills and ability to manage multiple priorities and responsibilities while maintaining accuracy.
Comfort working in a pet-friendly environment.

Nice To Haves

Bachelor’s degree in human resources or a related discipline.
Combination of education and experience in a human resources environment.
At least 1 year of prior experience in human resources.
Proficiency with Microsoft tools, including Outlook, Excel, and Power Platform.

Responsibilities

Perform routine HR transactions and correspondence in alignment with customer requests and requirements.
Process and maintain documentation related to employee lifecycle activities, employment changes, and other HR records.
Manage employee lifecycle transactions, including job requisitions, position changes, organizational updates, and separation or retirement processes.
Assess customer needs, gather relevant information, and provide guidance or resolution options while navigating multiple HR systems and applications.
Support high-volume workloads for assigned client groups.
Identify and share departmental trends, concerns, and improvement opportunities with HR Leadership, Factory HR, and HR partners.
Communicate regularly with HR teams, participate in team calls, and support reporting and escalations as needed.
Create, maintain, and continuously improve departmental processes and documentation.
Build and maintain working relationships with stakeholders and team members to support efficient processes.
Help ensure employee records are accurate and complete, including Form I-9 verifications.
Conduct new-hire orientations as needed.
Perform additional duties as assigned.