HR Operations Coordinator Full Time

BJ's Wholesale Club•Bel Air, MD
•$21 - $26

About The Position

The HR Operations Coordinator supports administrative and human resources functions in the club, including hiring activities, team member orientation, benefits enrollment, HR recordkeeping, scheduling, and payroll. The role coordinates training and communications, maintains personnel and medical files, supports talent acquisition and employee engagement, responds to team member questions, and handles routine team member relations matters or escalates them as appropriate. It also supports compliance, operational audits, club standards, and other administrative needs. Regular, predictable, full attendance is an essential function of the job.

Requirements

  • Strong attention to detail.
  • Strong interpersonal and organizational skills.
  • Basic computer knowledge, including MS Word, MS Excel, and email.
  • Regular, predictable, full attendance.

Nice To Haves

  • Prior human resources, administrative, or clerical experience.

Responsibilities

  • Participate in weekly meetings with the Center of Excellence and arrange second interviews for Club Manager and Assistant Club Manager candidates.
  • Conduct new team member orientation; facilitate and track new-hire training; administer the club’s intranet-based training and communications system.
  • Coordinate comprehensive schedules for hourly team members.
  • Complete club payroll accurately and on time each week and maintain payroll records.
  • Maintain performance management and disciplinary processes and their corresponding logs.
  • Complete and process personnel paperwork, including new-hire documents, wage increases, promotions, terminations, workers’ compensation, and unemployment claims.
  • Support talent acquisition, including maintaining hiring tables and recruitment materials to GOLD standards, communicating referral programs, and partnering with local community organizations.
  • Conduct benefits orientations and communicate the annual benefits open-enrollment process.
  • Process leaves of absence with the LOA Specialist and outside vendor; address leave and workers’ compensation issues, communicate with relevant parties, and log incidents.
  • Maintain team member personnel and medical files and handle confidential information carefully.
  • Answer team member questions or direct them to appropriate company resources; address non-complex team member relations issues or escalate them as appropriate.
  • Gather ordering information and enter Aruba orders.
  • Maintain GOLD-standard presentation of the breakroom and HR office, HR communication boards, and current legal compliance postings.
  • Support team member recognition and engagement events as assigned.
  • Conduct HR self-audits for the overall club operational audit.
  • Attend meetings and broadcasts with the Regional HR Business Partner and Home Office.
  • Maintain club policies and procedures and perform other assigned duties, including work in other departments as needed.
  • Support club policies, procedures, compliance, member service, safety, inclusion, teamwork, and GOLD club standards.

Benefits

  • Weekly pay.
  • Daily Pay access to earned wages before payday; a fee may apply.
  • Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
  • Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
  • Medical plan options, with optional dental, vision, Health Savings Account, and flexible spending account options.
  • 401(k) retirement savings plan with company match, available to team members 18 and older.
  • Employee Stock Purchase Plan with shares available at a 15% discount.
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