HR Operations Coordinator Full Time

BJ's Wholesale Club • Newark, DE

5d • Onsite

About The Position

The HR Operations Coordinator supports administrative and human resources functions in the club, including hiring activities, team member orientation, training, benefits enrollment, HR records, scheduling, and weekly payroll. The role maintains personnel and medical files, processes employment paperwork and leave-related matters, responds to team member questions, supports talent acquisition and engagement activities, and helps ensure HR processes and club operations comply with company policies and legal requirements.

The position also supports a safe, positive, inclusive club environment and contributes to daily GOLD standards. Regular, predictable, full attendance is an essential function. The role may involve working in other departments as needed and performing additional duties as assigned.

Requirements

• Strong attention to detail.
• Strong interpersonal and organizational skills.
• Basic computer knowledge, including MS Word, MS Excel, and email.
• Regular, predictable, full attendance.

Nice To Haves

• Prior human resources, administrative, or clerical experience.
• Familiarity with AI tools, including ChatGPT.

Responsibilities

• Participate in weekly meetings with the Center of Excellence and arrange second interviews for Club Manager and Assistant Club Manager candidates.
• Conduct new team member orientation and facilitate and track training for new hires.
• Administer the club’s intranet-based training and communications system and coordinate training needs.
• Manage comprehensive scheduling processes for hourly team members.
• Complete club payroll accurately and on time each week and maintain payroll records.
• Maintain performance management and disciplinary processes and their corresponding logs.
• Complete and process personnel paperwork, including new-hire documents, wage increases, promotions, terminations, workers’ compensation matters, and unemployment claims.
• Support talent acquisition efforts, including maintaining hiring tables and recruitment materials to GOLD standards, communicating referral programs, and partnering with local community organizations.
• Conduct benefits orientations and facilitate communication about annual benefits open enrollment.
• Process leaves of absence in coordination with the LOA Specialist and outside vendor; address leave and workers’ compensation questions and issues, communicate with relevant company resources, and log incidents as required.
• Maintain team member personnel and medical files and handle confidential information carefully.
• Answer team member questions or direct team members to appropriate company resources; address non-complex team member relations issues or escalate them to the assigned manager.
• Gather ordering information and input Aruba orders.
• Maintain GOLD-standard presentation of the breakroom and HR office, HR communication boards, and current legal compliance postings.
• Support team member recognition and engagement events as assigned by the Club Manager or Assistant Club Manager.
• Conduct HR self-audits for the overall club operational audit and attend designated regional and Home Office meetings.
• Maintain club policies and procedures and perform additional administrative duties or work in other departments as assigned.
• Support a safe, positive, inclusive environment and deliver member service in line with company standards.

Benefits

• Weekly pay.
• Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
• Paid vacation, personal, sick days, holidays, bereavement leave, and jury duty leave.
• Choice of three medical plans, with optional dental and vision coverage, a Health Savings Account, and flexible spending account options.
• 401(k) retirement savings plan with a company match for eligible team members age 18 and older.
• Employee Stock Purchase Plan allowing eligible team members to purchase BJ’s common stock at a 15% discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed