HR Operations Coordinator Full Time

BJ's Wholesale Club•Newark, DE
•$21

About The Position

The HR Operations Coordinator supports administrative and human resources functions at a BJ’s Wholesale Club location. The role supports hiring, onboarding, orientation, benefits enrollment, training, personnel records, team member communications, scheduling, payroll, performance management, and compliance. It also supports talent acquisition, team member relations, leave and workers’ compensation processes, recognition and engagement activities, HR audits, and general club administration. The position requires regular, predictable, full attendance and may involve working in other departments as needed.

Requirements

  • Strong attention to detail.
  • Strong interpersonal and organizational skills.
  • Basic computer knowledge, including MS Word, MS Excel, and email.
  • Regular, predictable, full attendance is an essential function.
  • Ability to spend frequent time sitting at a computer and most of the time moving about on hard surfaces.
  • Ability to occasionally twist, lift, bend, pull, reach, and move files or boxes; sometimes lift up to 30 pounds and, with assistance, move heavier or awkward objects.

Nice To Haves

  • Prior human resources, administrative, or clerical experience is preferred.
  • Familiarity with AI tools, including ChatGPT, is valued.

Responsibilities

  • Participate in weekly meetings with the Center of Excellence and arrange second interviews for Club Manager and Assistant Club Manager candidates.
  • Conduct new team member orientation; facilitate and track new-hire training; administer the club’s intranet-based training and communications system.
  • Manage comprehensive scheduling processes for hourly team members.
  • Complete weekly club payroll accurately and on time and maintain payroll records.
  • Maintain performance management and disciplinary processes and related logs.
  • Process personnel paperwork, including new hires, wage increases, promotions, terminations, workers’ compensation, and unemployment claims.
  • Support talent acquisition, including maintaining the in-club hiring table and recruitment materials, communicating referral programs, and partnering with local community organizations.
  • Conduct benefits orientations and communicate the annual benefits open-enrollment process.
  • Process leaves of absence with the LOA Specialist and outside vendor; address leave and workers’ compensation issues and log incidents in Alert/LPMS.
  • Maintain team member personnel and medical files and handle confidential information carefully.
  • Answer team member questions or direct them to appropriate company resources; address non-complex team member relations issues or escalate them as appropriate.
  • Gather ordering information and enter Aruba orders.
  • Maintain GOLD-standard presentation of the breakroom and HR office, HR communication boards, and current legal compliance postings.
  • Support team member recognition and engagement events as assigned.
  • Conduct HR self-audits for the overall club operational audit.
  • Attend meetings and broadcasts with the Regional HR Business Partner and Home Office as designated.
  • Perform additional administrative duties, maintain club policies and procedures, and perform other assigned duties, including work in other departments as needed.
  • Support club policies, procedures, and compliance; contribute to a safe, positive, inclusive environment and deliver service and club standards.

Benefits

  • Weekly pay.
  • Complimentary Club Card Membership and a free Supplemental Membership for someone in the household.
  • Paid vacation, personal, sick days, holidays, bereavement leave, and jury duty leave.
  • Three medical plan options, with optional dental and vision coverage, a Health Savings Account, and flexible spending account options.
  • 401(k) retirement savings plan with company match for eligible team members age 18 and older.
  • Employee Stock Purchase Plan allowing eligible purchases of BJ’s common stock at a 15% discount.
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