People Operations (HR) Coordinator

Big Happy•Chicago, IL
•Hybrid

About The Position

The People Operations Coordinator provides hands-on support to the Recruitment and People/HR functions as the team grows. The role helps keep hiring and the employee experience running smoothly by carrying out day-to-day tasks accurately and consistently. It is suited to someone who is organized, reliable, detail-focused, receptive to direction, and interested in building a foundation across recruiting and HR. The position supports recruitment, onboarding and offboarding, compliance and documentation, employee engagement and culture, and general People Operations. The role reports directly to the Sr. Manager, People Operations and is based in Chicago, Illinois, with a hybrid schedule requiring three days in the office.

Requirements

  • A bachelor's degree or higher, or a comparable mix of education, experience, and skills.
  • 1–2 years of relevant experience in HR, recruiting, or People Operations.
  • Proficiency with Microsoft Office or Google Docs.
  • Strong written communication skills, including comfort creating recruiting content for platforms like LinkedIn.
  • Excellent organizational skills and attention to detail.
  • Comfort with repetitive, detail-heavy work and consistently following established processes.
  • Discretion and good judgment when handling confidential employee information.
  • Highly organized, process-minded, and dependable, with follow-through on recurring tasks.
  • Genuine interest in supporting candidates and current employees.
  • Receptive to direction and feedback, with good judgment about when to ask questions or escalate.
  • Strong communication and ability to collaborate across the People team and broader organization.
  • Ability to meet deadlines, prioritize, and multitask in a fast-moving environment.

Nice To Haves

  • Familiarity with an ATS or HRIS; Pinpoint is a plus.
  • Familiarity with project management tools; Monday.com is a plus.

Responsibilities

  • Review incoming applications against defined criteria and complete entry-level candidate screenings as directed.
  • Schedule interviews across candidates, hiring managers, and panels.
  • Draft and post recruitment content, including LinkedIn posts, using guidance from the team.
  • Assist with the university recruitment schedule, including logistics and follow-ups.
  • Maintain the Applicant Tracking System by updating candidate statuses, scorecards, and records.
  • Coordinate new hire welcome kits.
  • Handle first-day and first-week logistics, including equipment requests and account setup tickets.
  • Track and update onboarding and offboarding checklists in Monday.com.
  • Keep the company org chart current.
  • Track completion of required compliance trainings and follow up with employees.
  • Maintain filing hygiene for HR and employee documentation.
  • Coordinate birthday and work anniversary recognition.
  • Support logistics for company events, all-hands, and culture committee initiatives.
  • Send reminders and track outstanding people tasks, such as performance reviews and employee surveys.
  • Take on additional People Operations tasks as assigned and flag process gaps or ideas to the team.

Benefits

  • Competitive base salary.
  • Healthcare, dental, and vision benefits.
  • Unlimited PTO.
  • Participation in the Big Happy stock program.
  • Paid parental leave.
  • Team camaraderie and encouragement, with opportunities to learn from successes and failures.
  • Support for career growth.
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