HR Operations Coordinator Full Time

BJ's Wholesale Club•Allentown, PA
•$20

About The Position

The HR Operations Coordinator supports administrative functions in the club, including hiring, team member orientation, benefits enrollment, HR records, payroll, and scheduling. The role coordinates training and communications, maintains personnel and medical files, supports talent acquisition and team member relations, and ensures HR processes and club practices meet company policies and compliance requirements. The position also supports engagement events, maintains HR communication areas, and performs other administrative duties or work in other departments as needed. Regular, predictable, full attendance is an essential function of the job. The role is based in a comfortable indoor area, with frequent exposure to temperature extremes and loud noises and occasional exposure to cleaning agents. Work involves frequent movement around the club and time at a computer; lifting and moving files or boxes may be required, including lifting up to 30 pounds and, with assistance, heavier or awkward objects.

Requirements

  • Strong attention to detail.
  • Strong interpersonal and organizational skills.
  • Basic computer knowledge, including MS Word, MS Excel, and email.
  • Regular, predictable, full attendance.
  • Ability to move about on hard surfaces, sit frequently at a computer, and occasionally twist, lift, bend, pull, reach, and move files or boxes.
  • Ability to lift up to 30 pounds; heavier or awkward objects may need to be moved with assistance.

Nice To Haves

  • Prior human resources, administrative, or clerical experience.

Responsibilities

  • Participate in weekly meetings with the Center of Excellence and arrange second interviews for Club Manager and Assistant Club Manager candidates.
  • Conduct new Team Member orientation and facilitate and track training for new hires.
  • Coordinate club training needs as the on-site administrator of the intranet-based training and communications system.
  • Manage comprehensive scheduling processes for hourly Team Members.
  • Ensure club payroll is completed accurately and on time each week and maintain payroll records.
  • Maintain performance management and disciplinary processes and their corresponding logs.
  • Administer personnel paperwork, including new-hire documents, wage increases, promotions, terminations, workers’ compensation, and unemployment claims.
  • Support talent acquisition, including maintaining hiring tables and recruitment materials to GOLD standards, communicating referral programs, and partnering with local community organizations.
  • Conduct benefits orientations and facilitate communication about annual open enrollment.
  • Process leaves of absence in coordination with the LOA Specialist and outside vendor; address leave and workers’ compensation issues and log incidents in Alert/LPMS.
  • Maintain Team Member personnel and medical files and handle confidential information carefully.
  • Answer Team Member questions or direct them to appropriate company resources; address non-complex employee relations issues or escalate them as appropriate.
  • Gather ordering information and enter Aruba orders.
  • Maintain GOLD-standard presentation of the breakroom and HR office, HR communication boards, and current legal compliance postings.
  • Support Team Member recognition and engagement events as assigned by the Club Manager or Assistant Club Manager.
  • Conduct HR self-audits for the overall club operational audit.
  • Attend meetings with the Regional HR Business Partner and Home Office as designated.
  • Maintain club policies and procedures, perform other assigned administrative tasks, and work in other departments as needed.
  • Support company policies, procedures, compliance, member service, safety, inclusion, teamwork, and daily GOLD standards.

Benefits

  • Weekly pay.
  • Complimentary Club Card Membership and a free Supplemental Membership for someone in the household.
  • Paid vacation, personal, sick, holiday, bereavement, and jury duty leave.
  • Medical plans, with optional dental, vision, Health Savings Account, and flexible spending account options.
  • 401(k) retirement savings plan with company match, subject to eligibility requirements.
  • Employee Stock Purchase Plan with the opportunity to purchase BJ’s common stock at a 15% discount.
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