HR Operations Associate

DTCC • Tampa, FL

1d • Hybrid

About The Position

The Onboarding Associate coordinates end-to-end preboarding and onboarding activities for employees and contingent workers in a highly regulated environment. The role serves as a central point of coordination across candidates, hiring managers, HR Operations, Talent Acquisition, IT, Security, Procurement, and Compliance, supporting a seamless, compliant, and operationally ready onboarding experience.

The associate initiates and coordinates onboarding activities, monitors case status, manages communications, and supports readiness from preboarding through Day 1. The role ensures onboarding requirements—including access gating controls, employment eligibility requirements, documentation, training, and system access activities—are completed in accordance with company policies, regional requirements, and operational standards. It provides regional and time zone-aligned support while helping maintain compliance, efficiency, and audit readiness.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 5+ years of experience supporting onboarding operations, HR operations, workforce administration, or related operational functions.
• Experience coordinating onboarding or workforce administration activities for employees and/or contingent workers.
• Strong organization and coordination skills, including the ability to manage multiple onboarding cases simultaneously.
• Strong attention to detail and ability to manage sensitive and confidential information.
• Strong communication and customer service skills, with the ability to partner effectively across teams and stakeholders.
• Ability to manage multiple priorities in a high-volume operational environment.

Nice To Haves

• Experience working in a regulated or compliance-driven environment.
• Experience with HRIS and onboarding technologies, including Fieldglass and Oracle.

Responsibilities

• Coordinate end-to-end preboarding and onboarding for employees and contingent workers using First Advantage and related HCM systems, following company policy, governance standards, and regional requirements.
• Initiate onboarding workflows and monitor cases to ensure required activities are completed on time.
• Track onboarding progress and manage follow-ups, escalations, and outstanding requirements.
• Serve as the primary point of contact for candidates, contingent workers, hiring managers, and cross-functional onboarding partners.
• Provide regional and time zone-aligned onboarding support across worker populations and business units.
• Support access gating controls to help ensure required activities are completed before worker activation or access provisioning.
• Coordinate identity verification through onboarding and Day 1 processes.
• Support employment eligibility or right-to-work verification requirements where applicable.
• Ensure onboarding documents, agreements, attestations, and acknowledgements are completed accurately and on time.
• Monitor workflows for potential risks, security concerns, or exceptions and escalate appropriately.
• Coordinate compliance training assignments, completion tracking, and follow-up.
• Partner with HR Operations, Talent Acquisition, Procurement, Compliance, Security, and hiring managers to resolve onboarding issues and delays.
• Maintain onboarding records and documentation in accordance with company standards and audit requirements.
• Identify process improvement opportunities to enhance onboarding efficiency, compliance, and candidate experience.

Benefits

• Competitive compensation, including base pay and annual incentive.
• Comprehensive health and life insurance and well-being benefits, based on location.
• Pension / retirement benefits.
• Paid time off and personal/family care, and other leaves of absence when needed to support physical, financial, and emotional well-being.
• Flexible/hybrid work model with three days onsite and two days remote.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level