HR Operations Associate

Hyve Group Ltd•Miami, FL
•Hybrid

About The Position

Hyve is hiring an HR Operations Associate based in Miami, Florida, to join its global HR team. The role reports to the Head of HR, Group, and works collaboratively with HR Business Partners, Talent Partners, Payroll, and other stakeholders to coordinate HR operations initiatives. The associate serves as a first point of contact for global employees, delivering a strong employee experience while maintaining professionalism, confidentiality, and compliance. The position is based in the Miami office three days per week.

Requirements

  • 1–2 years of experience in an HR Administration, Associate, or Coordinator role.
  • Proactive approach to problem-solving in HR Operations.
  • Understanding of the confidential nature of Talent, HR, and people practices.
  • Willingness to develop knowledge of global employment law and best practices across Talent Acquisition and HR.
  • Professional communication and interpersonal skills, with the ability to build trust and credibility.
  • Strong organization and attention to detail.
  • Ability to collaborate with stakeholders including HR, Talent Acquisition, Internal Communications, IT, and Facilities.

Responsibilities

  • Act as the first point of contact for global HR operations queries and provide guidance on HR policies, procedures, and best practices.
  • Escalate matters outside HR Operations to the relevant HR Business Partner.
  • Monitor the HR inbox in collaboration with the HR Operations Advisor.
  • Manage employee lifecycle processes, including preparing and delivering onboarding sessions, administering employee changes under HRBP guidance, and coordinating offboarding.
  • Administer benefits for US employees, including health insurance.
  • Support employee lifecycle activities such as salary reviews and bonus schemes.
  • Maintain accurate, up-to-date employee records in line with applicable regional data privacy laws.
  • Stay current with US and, where applicable, global employment law changes.
  • Develop subject matter expertise in the HR technology stack, including HiBob, Go1, and CultureAmp.
  • Collaborate with the HR Operations Advisor on continuous improvements to the HR technology stack and automation opportunities.
  • Generate HR reports from HR technology tools and provide context to support data-driven decision-making.
  • Support HR projects and initiatives across the business.
  • Partner with stakeholders such as IT, Facilities, and Finance to deliver an exceptional employee experience.
  • Participate in culture initiatives for the New York office and remote employees, including social committee and employee resource group project work with HR Business Partners.
  • Collaborate with the Talent Acquisition team on talent-focused projects as delegated by the line manager.
  • Handle other HR or Talent team-related requests.

Benefits

  • US employee benefits administration includes health insurance.
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