HR Helpdesk Administrator

Easterseals NH • Manchester, NH

18h • $20 - $21 • Onsite

About The Position

Easterseals NH is hiring an HR Helpdesk Administrator to serve as the first point of contact for employee inquiries about HR policies, benefits, payroll, and procedures. This is an on-location position at the Auburn Street home office and is not remote. The role is full-time, 40 hours per week, Monday through Friday, with typical hours primarily from 8:00 a.m. to 5:00 p.m. Compensation is $20.00–$21.00, based on education and experience.

Requirements

• Two to three years of related Human Resources and/or benefits experience.
• Experience with the Microsoft Office Suite.
• Excellent customer service skills.
• Computer proficiency, organization, attention to detail, and problem-solving ability.
• Ability to handle confidential information.
• Valid driver's license and reliable transportation.

Nice To Haves

• Associate's degree in a related field preferred.
• Workday experience is beneficial.

Responsibilities

• Respond to employee inquiries by phone, email, and in person about HR policies, benefits, payroll, and procedures while providing excellent customer service.
• Provide guidance and support for onboarding, benefits, and payroll.
• Maintain accurate records of employee interactions and reported issues, and follow up as needed to ensure resolution.
• Assist employees with benefits enrollment.
• Collaborate with HR team members to resolve complex employee issues and escalate them as necessary.
• Prepare, code, and submit departmental invoices, purchase orders, and corporate credit card reconciliations accurately and on time.
• Manage employee recognition programs, including Caught in the Act and Longevity Awards, along with other programs as assigned.
• Serve as the DiSC Epic-Wiley administrator, ensuring assessment links and results are sent to staff.
• Manage, order, and record supplies and equipment for programs and/or the department; place service calls and perform maintenance as required.
• Develop and maintain HR resources, FAQs, and support documentation for employees.
• Support HR initiatives and projects as needed.

Benefits

• Medical, dental, vision, life, and disability coverage.
• Paid time off begins accruing on the first day.
• Up to nine paid holidays annually, plus one floating holiday of the employee's choice.
• Holiday pay for staff scheduled to work in programs that remain open during holidays, in accordance with program guidelines.
• 403(b) employer match up to a maximum of 3%.
• Tuition reimbursement after one year of employment.
• Student loan repayment for qualifying degrees after one year of employment.
• Wellness programs, including nutritional counseling services and reimbursement programs for weight loss and tobacco cessation.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed