Helpdesk Analyst / System Administrator

Centurum • Charleston, SC

6d • $85,000 - $104,000 • Onsite

About The Position

Centurum is recruiting a Helpdesk Analyst / System Administrator to support U.S. Navy C4ISR defense acquisition programs. The role provides remote helpdesk support to U.S. Navy customers, including assistance with software installation, system upgrades, network accounts, network security, and other updates. The position is on-site in Charleston, South Carolina, and requires a Secret U.S. DoD security clearance with TS eligibility. Travel is not required.

Requirements

• Four years of professional systems administration experience, including support for daily operational requirements of computer network systems such as workstations, file servers, or web servers.
• Experience maintaining, troubleshooting, and implementing network security tools, including firewalls, antivirus, and intrusion detection services.
• Ability to remotely coach users on relevant software, assist customers with IT, monitor system configurations, and provide instruction on computers and applications.
• Bachelor’s degree in Computer Engineering, Computer Science, or Information Systems, or commensurate professional experience and technical certifications.
• Cybersecurity workforce certification or training in accordance with DoD 8570.1M and the subsequent DoD 8140 manual, as applicable; CompTIA Security+ is given as a typical example.
• Must have and maintain a Secret U.S. DoD security clearance and be TS eligible.

Nice To Haves

• Windows, Windows Server, Red Hat, VMware, or entry-level CCNA certifications.

Responsibilities

• Provide remote helpdesk support to U.S. Navy customers.
• Support the installation of software and system upgrades.
• Assist with network accounts, network security, and other system updates.
• Support daily operational requirements of computer network systems, including workstations, file servers, and web servers.
• Maintain, troubleshoot, and implement network security tools, including firewalls, antivirus, and intrusion detection services.
• Remotely coach users on software applicable to their positions and assist customers with information technology.
• Monitor hardware and software system configurations.
• Provide instruction on computers and applications.

Benefits

• Health insurance for employees and dependents, including vision coverage, on a cost-sharing basis.
• Dental insurance available for an additional cost.
• Company-provided basic life insurance for full-time employees.
• Optional supplemental life insurance at group rates.
• Optional dependent life insurance at a group rate.
• Optional long-term disability insurance at group rates.
• Vacation and sick leave accrual based on length of service.
• Ten paid holidays each year.
• 401(k) plan with a company bi-weekly match and year-end profit-sharing company match for eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level