HR Coordinator - Grand Canyon Hotel & Suites

Xanterra Travel Collection•Tusayan, AZ

7d•Onsite

About The Position

The HR Coordinator supports Human Resources and administrative operations at the Grand Canyon Hotel & Suites in Tusayan, Arizona. The role is responsible for employee onboarding, data entry, report preparation, appointment scheduling, and receiving and directing telephone calls and visitors professionally. It performs a range of Human Resources duties, provides administrative support to the HR management team, and interacts regularly with employees and visitors. The coordinator administers Human Resources programs and responds to employment-related inquiries, referring complex or sensitive matters to appropriate staff. The role processes electronic onboarding, including new-hire communications and paperwork, Sterling background checks, and E-Verify compliance. It also supports compliance with employment laws and company policies, keeps current on HR trends and regulatory changes, and works with the HR Manager to improve processes. The position is full-time, year-round, typically 40 hours over five days per week, and may include weekends, evenings, holidays, nonstandard workweeks, and overtime. The stated pay is $19.50 per hour, with a start date of November 2026.

Requirements

At least one year of experience in an administrative or office role.
Preferably two years of customer service experience and an understanding of Human Resources procedures and best practices.
Excellent oral and written communication, comprehension, and reasoning skills, including problem-solving and troubleshooting.
High proficiency with computers and the ability to use or learn relevant software, including Microsoft Word and Excel, HRIS systems such as CloudSuite and iCIMS, timekeeping systems, and other company-assigned software.
Ability to maintain confidentiality at all times and in all situations.
Ability to complete multiple tasks or projects within established and scheduled time frames.

Nice To Haves

Bilingual English/Spanish language skills.

Responsibilities

Understand and support the Xanterra Mission Statement and Core Values.
Focus on providing exceptional guest service when conducting work and interacting with guests, employees, and other internal and external contacts.
Perform routine tasks to administer Human Resources programs, including compensation, benefits and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition and morale; occupational health and safety; and training and development.
Handle employment-related inquiries from applicants, employees, and supervisors, referring complex or sensitive matters to appropriate staff.
Process electronic onboarding for new employees, including initial and ongoing communications, sending and following up on required paperwork, conducting Sterling background checks manually and through iCIMS integration, maintaining E-Verify compliance, and ensuring documents are complete and accurate on time.
Work with the HR Manager to improve processes and increase efficiency and productivity.
Maintain compliance with federal, state, and local employment laws and regulations, recommend best practices, and review policies and practices for compliance.
Stay informed about trends, best practices, regulatory changes, and new technologies in Human Resources, talent management, and employment law.
Ensure departmental adherence to company and statutory or regulatory policies and procedures.
Perform other duties as assigned.