HR Generalist - The Grand Hotel

Xanterra Travel Collection•Tusayan, AZ
•Onsite

About The Position

The Human Resources Generalist works with the HR Manager to run the daily functions of the Human Resources department at The Grand Hotel at the Grand Canyon. The role administers pay, benefits, and leave; runs reports from the HRIS; tracks I-9 and E-Verify compliance; onboards new employees; and provides orientation training. This is a full-time, year-round position paying $23.35 per hour, with a start date of November 2026. The typical schedule is 40 hours over five days per week and may include weekends, evenings, and holidays. The Grand Hotel is located in Tusayan, Arizona, one mile from the entrance to the south rim of Grand Canyon National Park. It has 121 standard and deluxe rooms, a retail store, and the Canyon Star Steakhouse and Saloon. The role supports the hotel’s hospitality-focused operation and its commitment to guest service.

Requirements

  • Knowledge and experience with general Human Resources office procedures and best practices.
  • Strong analytical and problem-solving skills.
  • Demonstrated proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
  • Ability to maintain confidentiality at all times and in all situations.
  • Good interpersonal skills and the ability to communicate intelligently and professionally with employees.
  • Ability to complete multiple tasks and projects within established and scheduled time frames.
  • Ability to sit for long periods; walk and stand; bend, kneel, stretch, and reach outward; and lift or carry up to 10 pounds.
  • Valid U.S. driver's license and a good driving record.

Nice To Haves

  • A bachelor's degree in Human Resources, Business Administration, or a related field is listed as required in the preferred qualifications; at least one year of human resource experience is listed as preferred.
  • SHRM-CP certification is a plus.
  • Knowledge and experience with Cloudesuite, the company's HRIS, and iCIMS.
  • Bilingual English/Spanish language skills are a plus.

Responsibilities

  • Understand and support the Xanterra Mission Statement and Core Values.
  • Focus on providing exceptional guest service in how work is conducted and when interacting with guests.
  • Perform routine tasks to administer human resource programs, including compensation, benefits and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition and morale; occupational health and safety; and training and development.
  • Respond to employment-related inquiries from applicants, employees, and supervisors, referring complex or sensitive matters to appropriate staff.
  • Welcome newly hired employees, manage the end-to-end onboarding process, and carry out the engagement plan throughout their onboarding journey.
  • Attend and participate in employee disciplinary meetings, terminations, and investigations.
  • Maintain compliance with federal, state, and local employment laws and regulations and recommended best practices; review policies and practices for compliance.
  • Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
  • Administer pre-employment testing and adverse action as necessary.
  • Ensure departmental adherence to company and statutory or regulatory policies and procedures.
  • Manage the monthly newsletter.
  • Organize employee cultural outings.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance.
  • Paid time off and holidays.
  • Disability insurance.
  • 401(k) with match.
  • Life and AD&D insurance.
  • Employee Assistance Program.
  • Wellness programs.
  • Learning and development programs.
  • Low-cost dormitory-style employee housing.
  • On-site cafeteria-style employee meals.
  • Free on-site laundry facility.
  • Free shuttle service.
  • Wi-Fi and satellite TV.
  • Free entry to Grand Canyon National Park.
  • Free Grand Canyon Railway train rides.
  • Planned employee trips and activities.
  • Exclusive retail and dining discounts at The Grand Hotel and other Xanterra properties.
  • 15% Verizon service and product discount.
  • Access to the hotel fitness center and pool.
  • $350 referral bonus program.
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