Porter - Grand Canyon South Rim

Xanterra Travel Collection•GRAND CANYON, AZ

6d•Onsite

About The Position

The Porter works in the Lodging department at Grand Canyon National Park’s South Rim. The role cleans lodging public areas and performs minor repairs, while contributing to a guest-focused culture and providing friendly, professional service. The position is full-time and year-round, with a typical schedule of 40 hours over five days per week; shifts may include weekends, evenings, and holidays, and the role may require working any shift within a 24-hour operation. The listed start date is November 23, 2026, and pay is $16.45 per hour. Porters clean indoor and outdoor lodge areas, deliver requested items, assist with snow and grounds cleanup, and complete basic repairs in guest rooms and on equipment. They communicate with the front desk and housekeeping, follow safety and company procedures, and may complete housekeeping training and clean guest rooms as requested. Work takes place at an elevation of 7,000 feet and involves sustained activity, including 15,000–20,000 steps per workday.

Requirements

Ability to complete assigned tasks without close supervision.
Willingness to help in all areas of the Rooms department.
Ability to work any shift within a 24-hour operation.
Ability to meet the physical requirements of the job, including repetitive motion; continual kneeling, bending, twisting, lifting, and pushing; and extended standing and walking.
Ability to regularly lift and transport up to 50 pounds.
Ability to maintain high-quality work at a high energy level while taking more than 15,000–20,000 steps per workday at an elevation of 7,000 feet.
Good communication and interpersonal skills, including the ability to project professionalism, friendliness, and a willingness to provide personalized service to a varied customer base.
Physical requirements include constantly walking; frequently standing, handling, bending, and lifting or carrying up to 20 pounds; and occasionally sitting, reaching, climbing, crawling, squatting or kneeling, lifting or carrying up to 100 pounds, and pushing or pulling up to 100 pounds.

Responsibilities

Keep lodge public areas, including restrooms, lobbies, entryways, walkways, hallways, and assigned outdoor areas, clean throughout the shift.
Provide exceptional guest service through work practices and interactions with guests.
Deliver items requested by the front desk or housekeeping.
Communicate the status of requests with the front desk and housekeeping, including responding to radio calls for assistance.
Remove snow from walkways, porches, and steps; pick up trash, sweep, and perform general grounds cleaning.
Perform directed guest-room maintenance, including repairs to bathroom fixtures and basic furniture repairs.
Perform basic equipment repairs, such as repairs to lamps and vacuums.
Maintain strict key control and care of radios.
Provide safety warnings and place signage when cleaning public areas.
Immediately report maintenance or safety issues to the porter lead and front desk.
Follow company and departmental policies and procedures, including those for lost and found, chemical safety, and cleaning safety.
Follow the Softer Footprint environmental management system program as trained.
Complete Housekeeping training and clean guest rooms to standard when requested.
Wear required personal protective equipment and weather-appropriate attire for all four seasons and conditions.
Perform other duties as assigned.