TowenPlace Suites -Hotel Engineer

Marquee Hospitality•Saint Joseph, MO

12d

About The Position

The Hotel Engineer is a critical member of the hotel management team, responsible for excellent guest satisfaction and collaborating with associate and management teams to care for the hotel. As the property's only dedicated maintenance employee, this role supports the success of the business through building maintenance, preventative maintenance, guest and team member service, cost management, and safety procedures. The position requires independent problem-solving, organization, attention to detail, communication, and the ability to perform physical maintenance work. Weekend and holiday availability are required.

Requirements

Passion for and knowledge of building maintenance.
Ability to work independently and solve problems effectively.
Strong organizational skills and attention to detail.
Ability to prioritize and organize tasks while managing multiple projects.
Enjoyment of interacting with people and serving others.
Excellent communication and leadership skills.
Flexible schedule with weekend and holiday availability.
Physical ability to bend, stoop, kneel, climb, stand for long periods, lift up to 50 pounds, and perform plumbing, electrical, painting, and structural repair work.
Financial and analytical skills for estimating, budgeting, and evaluating proposals.
High school diploma or equivalent.

Nice To Haves

Prior hotel experience is a plus but not required.
Certification and/or vocational education is desired.
Two years of relevant maintenance experience or trade-related training is preferred.

Responsibilities

Collaborate with management and associate teams to deliver excellent guest satisfaction, primarily through maintenance-related tasks.
Implement preventative maintenance processes and procedures in accordance with brand standards and recommendations.
Review, organize, manage, and prioritize maintenance requests from guests and team members to maximize guest satisfaction and manage maintenance costs.
Estimate, plan for, and manage warranty programs and maintenance-related expenditures for budget tracking and planning, and assist with the budgeting process.
Solicit bids and evaluate contractor proposals for work not handled internally, and oversee contractors to ensure work meets specifications and is completed cost-effectively and on time.
Maintain exterior areas, including the building exterior and parking lot, through maintenance, landscaping and mowing, painting, and snow removal.
Complete and organize maintenance logs as required by brand standards, government regulations, and the property ownership team.
Implement employee safety procedures, manage initial and ongoing staff safety training, and complete required documentation.