HR Coordinator [YR]

SongTeller Hotel • Nashville, TN

2d • Onsite

About The Position

Herschend is seeking a people-first Human Resources Coordinator to support the day-to-day operations of the Human Resources department at Dolly Parton’s SongTeller Hotel in downtown Nashville. The role provides administrative and operational support across recruitment, onboarding, employee relations, benefits administration, recordkeeping, and employee engagement, helping create a positive experience for team members throughout their employment journey.

The coordinator prepares and maintains HR reports and documentation, manages onboarding and offboarding for hourly hosts, supports recruitment for designated hourly roles, oversees uniform distribution and inventory, assists with payroll procedures and reports, monitors compliance-training records, and coordinates employee events and engagement initiatives. The position calls for a genuine passion for hospitality, service excellence, people development, and fostering a positive workplace culture.

Requirements

• High school diploma or GED.
• Proficiency in Microsoft Office 365, including Word, Excel, Outlook, and related applications.
• Ability to handle sensitive employee information and maintain strict confidentiality of personnel records and HR documentation.
• 1–2 years of experience in an administrative, human resources, or related support role.
• Genuine passion for hospitality, service excellence, people development, and fostering a positive workplace culture.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Prepare, coordinate, and maintain Human Resources reports and documentation for management as needed.
• Manage onboarding and offboarding processes for hourly hosts, ensuring a seamless and positive experience.
• Support recruitment efforts for designated hourly positions, including candidate coordination and hiring activities.
• Oversee uniform distribution, inventory management, and tracking to ensure adequate supplies for the property.
• Assist with designated payroll procedures and reports.
• Monitor and maintain compliance-training records, ensuring hosts complete required training within designated timelines.
• Coordinate, plan, and promote internal team events and engagement initiatives to foster a positive workplace culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED