HR Coordinator

Tom Wood•Indianapolis, IN

About The Position

The HR Coordinator supports the day-to-day Human Resources functions across Tom Wood Automotive Group and serves as a resource for employees and managers. The role provides administrative and operational support throughout the employee lifecycle, including onboarding, employee records, benefits, HR systems, employee engagement, and offboarding. The ideal candidate is organized, approachable, detail-oriented, able to manage multiple priorities in a fast-paced environment, and committed to confidentiality, accuracy, responsiveness, and a positive employee experience. The coordinator handles routine employee questions, maintains employee information and documentation, processes employee changes, and prepares HR correspondence and reports. The role coordinates onboarding and orientation, monitors pre-employment requirements, supports recognition and engagement programs, maintains HR system data, prepares reports, and helps track workforce metrics. It also supports employment compliance, audits, record retention, consistent policy administration, HR projects, and ongoing improvements to HR processes and the employee experience.

Requirements

High school diploma or equivalent.
At least 1 year of administrative, Human Resources, recruiting, payroll, or related professional experience is preferred.
Strong organizational skills and attention to detail.
Excellent written and verbal communication skills.
Ability to prioritize multiple responsibilities and meet deadlines in a fast-paced environment.
Strong customer-service mindset and interpersonal skills.
Ability to handle confidential and sensitive employee information with discretion.
Proficiency with Microsoft Office, including Outlook, Word, and Excel.
Willingness to learn HR systems, policies, and processes.

Nice To Haves

Associate's or bachelor's degree in human resources, Business Administration, or a related field.
Previous Human Resources experience.
Experience working with an HRIS or applicant tracking system.
Experience in automotive retail, dealership operations, or another multi-location organization.
SHRM-CP or PHR certification, or interest in pursuing an HR certification.

Responsibilities

Serve as the first point of contact for routine employee HR questions and direct more complex matters to the appropriate HR team member.
Maintain accurate employee information, personnel records, and HR documentation.
Process employee changes, including new hires, transfers, promotions, compensation changes, and terminations.
Prepare HR correspondence, forms, reports, and other employee documentation.
Maintain confidentiality of employee and company information.
Assist with employment verification and routine employee requests.
Coordinate new-hire onboarding and ensure required documentation and processes are completed accurately and on time.
Partner with recruiters and hiring managers to provide candidates and new employees with a positive experience.
Monitor completion of pre-employment requirements and communicate outstanding items to appropriate parties.
Support new-hire orientation and onboarding activities.
Assist with company recognition, service awards, and employee engagement programs.
Enter, maintain, and audit employee information within HR systems.
Prepare recurring and ad hoc HR reports and help track workforce metrics, including headcount, turnover, tenure, recruiting activity, and employee changes.
Perform periodic audits to ensure employee data and documentation are accurate and complete.
Support HR projects involving data collection, organization, and reporting.
Assist the HR team with compliance with federal, state, and local employment requirements.
Maintain required employment documentation and employee files, and assist with HR audits and record-retention processes.
Support consistent administration of company policies and procedures.
Escalate employee relations, compliance, or policy concerns to HR leadership as appropriate.
Provide responsive, professional service to employees and managers throughout the organization.
Partner with HR team members to improve HR processes and the employee experience.
Perform other HR-related responsibilities and special projects as assigned.