HR Coordinator (US)

Scope Group•New York, NY
•Hybrid

About The Position

Scope is hiring an HR Coordinator to join its People & Culture team. The role supports designated business areas and works flexibly across the team as business priorities and workloads change. Reporting to a designated HR Partner, the coordinator also works closely with the Head of People & Culture and the wider team. The role ensures recruitment and HR administration is completed accurately and promptly, serves as a first point of contact for employee questions about recruitment, BambooHR and policies, and manages onboarding and employee support throughout the employment lifecycle. This is a hybrid role based in the New York City metro area, with an expectation of working two days per week in the Manhattan office. The role also includes coordinating company health and safety programs and administering the Employee Assistance Program relationships.

Requirements

  • Bachelor's degree in Business or a related field.
  • Strong IT skills and experience with HR systems.
  • Good understanding of current employment law and HR best practice.
  • Ability to maintain a high level of confidentiality.
  • Highly organised, with excellent attention to detail.
  • Good initiative and ability to work with minimal supervision.
  • Ability to multitask and manage competing priorities.
  • Confidence and proactivity when liaising with people at all levels and working as part of a team.
  • Excellent interpersonal and communication skills.
  • Ability to collaborate, build good working relationships and share knowledge and insights openly.
  • Ability to travel within the country (10%) and internationally (10%).

Nice To Haves

  • Specialization in Human Resources.
  • SHRM-CP, HRCI or equivalent qualifications or skills gained through experience; working toward such a qualification is also considered.
  • Previous HR experience, ideally including recruitment, payroll and benefits administration.
  • A good sense of humour and a bright, enthusiastic personality.

Responsibilities

  • Coordinate recruitment and selection processes with recruiting managers and HR Partners, including advertisements, applications, interview arrangements, panel documentation and interview participation as appropriate.
  • Check employee eligibility to work and request updates for visas nearing expiry.
  • Manage onboarding tasks in BambooHR and complete new-starter documentation and processes, including payroll updates.
  • Answer employee and manager queries and provide basic practical guidance on policies and procedures, including maternity, absence, flexible working, parental leave and annual leave matters.
  • Support employees throughout the employment lifecycle and use initiative and judgment when responding to queries in accordance with Scope policies and the legal framework.
  • Research and undertake projects and other ad-hoc tasks as directed by the Head of People & Culture.
  • Keep current with employment legislation, Scope HR policies and HR best practice.
  • Support employee relations casework involving disciplinary, grievance and performance matters.
  • Assist HR Partners with employee letters, reference requests, pay and pension updates, contractual documents and correspondence for internal transfers, terminations and changes to employment; escalate issues as appropriate.
  • Maintain hard-copy and electronic filing and archiving in line with GDPR requirements.
  • Enter new starters into BambooHR and monitoring spreadsheets, maintain HR records and respond to BambooHR queries.
  • Support payroll paperwork and monthly payroll spreadsheet updates for starters, changes, sickness absence and one-off changes.
  • Process pension scheme joiners and leavers and administer benefits schemes, including Cycle to Work, childcare vouchers and the healthcare allowance spreadsheet; communicate changes to payroll and employees.
  • Assist the People & Culture team with workshops where needed.
  • Keep policies, procedures, guidelines, benefits information and forms current and accessible on BambooHR; maintain accurate system master data and conduct audits, following up on discrepancies.
  • Manage HR information system upgrades and additional functionality as needed, and create and maintain system work instructions.
  • Coordinate health and safety programs across Scope, including Driver Safety, Manual Handling, ergonomic assessments for office and home working, First Aid and Mental Health First Aid.
  • Manage contracts and relationships for the LifeWorks and Health Assured Employee Assistance Programmes.
  • Travel within the employee's country (10%) and internationally (10%).
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