HR Coordinator

Home Market Foods•Norwood, MA

18d•Onsite

About The Position

The Human Resources Coordinator supports a broad range of HR functions and serves as a key point of contact for employees. This highly organized, detail-oriented role manages multiple priorities in a fast-paced environment while maintaining accuracy, confidentiality, and follow-through. Fluency in written and spoken English and Portuguese is required to support employees throughout the production facility. The position is based at the Norwood, Massachusetts location and requires onsite presence five days per week. One to two days per week require coverage from 12:00 p.m. to 8:00 p.m.; the remaining days follow a schedule of either 9:30 a.m. to 5:30 p.m. or 10:00 a.m. to 6:00 p.m. The role provides employee support across HR administration, benefits and leave programs, payroll-related changes, employee records, compliance, performance evaluations, employee relations, recruitment, engagement, and retention. It also provides administrative support to the HR team, prepares and analyzes HR reports and dashboards, coordinates employee focus groups, and develops and delivers HR training and presentations in English and Portuguese. The position requires prolonged sitting and/or standing at a desk and computer, entry into the production facility while wearing company-provided PPE, and the ability to lift up to 15 pounds. The office typically has a moderate noise level, and the employee-facing role may involve frequent interruptions.

Requirements

Associate's degree in Human Resources or a related field required.
Fluency in written and spoken English and Portuguese required.
Strong Microsoft Excel skills, including creating and maintaining spreadsheets, organizing and analyzing data, and using commonly used formulas and functions.
Strong Microsoft Office skills required.
Strong attention to detail and commitment to accuracy when working with employee information, payroll-related data, benefits, and HR records.
Ability to organize and prioritize multiple responsibilities in a fast-paced environment with frequent interruptions.
Strong interpersonal and communication skills, with the ability to interact professionally with employees at all levels.
Ability to maintain confidentiality and exercise appropriate discretion when handling sensitive employee information.
Ability to sit and/or stand for prolonged periods while working at a desk and computer.
Ability to enter the production facility while wearing company-provided PPE.
Ability to lift up to 15 pounds.

Nice To Haves

Bachelor's degree preferred.
Previous Human Resources experience preferred but not required.
Conversational Spanish is a plus.
Familiarity with ADP Workforce Now preferred.

Responsibilities

Serve as a first point of contact for employees, responding to questions and directing them to appropriate HR resources.
Work with employees and internal partners to provide timely and accurate HR support.
Process new hires, employee changes, and terminations accurately and promptly.
Support administration of health and welfare plans, including enrollments, terminations, change reporting, and claims resolution.
Support administration of FMLA, Massachusetts Paid Family and Medical Leave (PFML), and other applicable leaves of absence.
Prepare and maintain employee records in compliance with legal and company requirements.
Process employee changes through payroll to support accurate recordkeeping and proper deductions, and assist with administration of the attendance policy.
Support the performance evaluation program.
Assist with development and implementation of HR policies and procedures.
Assist with internal HR audits and compliance activities.
Support employee relations, recruitment, engagement, and retention efforts as needed.
Partner with the HR team to identify and implement solutions that support a positive and productive work environment.
Provide day-to-day administrative support to the HR team, including data entry, filing, scheduling meetings, and coordinating shipments.
Create, maintain, and analyze HR reports, spreadsheets, trackers, and dashboards using Microsoft Excel to support workforce metrics, audits, and reporting needs.
Coordinate and facilitate employee focus groups to gather feedback and support employee engagement initiatives.
Develop, coordinate, and deliver HR-related training and presentations in English and Portuguese.
Manage multiple priorities and deadlines in a fast-paced environment while maintaining attention to detail and accuracy.
Respond effectively to frequent employee inquiries and interruptions while ensuring priority HR tasks are completed accurately and promptly.
Assist with other duties, projects, and special events as assigned.