HR COORDINATOR

Boomtown Bossier City•Bossier City, LA

10d

About The Position

The HR Coordinator provides support across Human Resources, including employment, communications, team member events, and record retention. The role welcomes visitors and assists applicants and team members, handles inquiries and requests, and performs administrative work such as maintaining employee records, data entry, research, report preparation, supply ordering, badge management, and gaming license renewals. The position also helps coordinate Talent Auditions and New Hire Orientation, maintains property communications and required workplace postings, and supports engagement, wellness, and retention events. The HR Coordinator is expected to provide excellent customer service, maintain confidentiality and professionalism, and help ensure compliance with applicable regulations.

Requirements

At least one year of experience in a customer service position.
Excellent written and verbal communication skills and fluency and literacy in English.
Ability to maintain confidentiality and professionalism.
Excellent customer service and interpersonal skills.
Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
Ability to collaborate and communicate effectively with team members at all organizational levels.
Excellent presentation, problem-solving, and organizational skills.
Ability to meet deadlines and manage multiple priorities in a demanding work environment.
Ability to research, analyze, comprehend, and act on information as appropriate.
Ability to perform effectively in a fast-paced environment.
Ability to work a flexible schedule, including nights, weekends, and holidays, as business needs dictate.
Ability to work independently on a wide variety of special projects.
Ability to prepare clear and concise administrative reports.

Nice To Haves

One to two years of experience in Human Resources or an office setting.
Knowledge of relevant federal, state, and local laws, rules, regulations, codes, or statutes.
Knowledge of HRiS systems and Applicant Tracking Systems.

Responsibilities

Provide assistance in HR areas including employment, communication, team member events, and record retention.
Maintain the general office, front counter, lobby, and TDR kiosks in a clean, orderly, and well-stocked condition.
Greet HR office visitors, answer questions and phone calls, assist with application processes, and administer selection assessments.
Handle team member questions and requests, escalating issues as appropriate to ensure prompt resolution.
Maintain employee records and perform data entry, research, report preparation, office supply ordering, badge management, and gaming licensing and renewals.
Assist in coordinating and facilitating Talent Audition and New Hire Orientation.
Assist with developing and maintaining property communications, including the employee self-service portal and back-of-house hallways, and keep required federal, state, and local posters current.
Maintain a professional, courteous, and friendly demeanor with team members, applicants, and guests.
Assist with the design and execution of engagement, wellness, and retention events.
Promote and demonstrate superior customer service in accordance with departmental and company standards and programs.
Ensure compliance with local, state, and federal regulations within the area of authority and report potential issues to management.
Perform other related and compatible duties as assigned.
Maintain strict confidentiality in company matters.