HR Compliance Coordinator - Bilingual
About The Position
The HR Compliance Coordinator supports caregiver compliance operations by maintaining complete, accurate, and current caregiver records. The role runs HRA and other compliance reports, tracks deadlines, and follows up on missing or expiring requirements. The Coordinator works across HHAX, Smartsheet, HCR, Empeon, and the NYBM portal, collaborating with the compliance team and external vendors to meet New York State, HRA, and company requirements on time. The position reviews PCA/HHA onboarding applications; prepares scheduled HRA, HR, and seasonal flu reports; identifies and resolves compliance gaps; maintains documentation such as medical clearances, training, and certifications; and checks data across systems. It coordinates with vendors, prepares audit and survey records, escalates overdue items and risks to the Director of Field HR, and supports workflow improvements, translation, and other HR tasks. The role also handles compliance-related calls, emails, and correspondence.
Requirements
- Fully fluent in English and Spanish or English and Russian.
- At least 1 year of HR or compliance experience.
- Proficiency with Excel.
- Strong attention to detail and organizational skills to manage records and deadlines.
- Problem-solving skills to identify and resolve compliance issues.
- Clear written and verbal communication skills for working with caregivers, team members, and vendors.
- Ability to handle confidential information with discretion.
Nice To Haves
- HR or compliance experience within a home care agency.
- Experience generating and preparing reports.
- HHAX experience.
- Smartsheet experience.
Responsibilities
- Review PCA/HHA onboarding applications for compliance accuracy.
- Prepare scheduled HRA compliance reports and share results with the compliance team and leadership.
- Prepare weekly, monthly, quarterly, and annual HR compliance reports, including exclusions, AHA audits, caregiver-under-18 audits, quarterly supervisory reviews, and annual training verification.
- Prepare flu compliance reports during flu season, from October through March.
- Cross-reference NYBM flu report notes to confirm expected outreach is occurring.
- Verify that RN supervisors documented mask use in the POC when flu shots are declined.
- Review report results, identify compliance gaps, and follow up with caregivers and staff to resolve them.
- Maintain and update caregiver compliance records, including medical clearances, in-service training, flu compliance, and other required certifications.
- Check compliance data across HHAX, Smartsheet, HCR, Empeon, and PPV, and correct errors when found.
- Track compliance deadlines and send reminders so requirements are completed on time.
- Coordinate with external vendors, including NY Best Medical, to confirm services are completed and records are received.
- Escalate overdue items, vendor issues, and compliance risks to the Director of Field HR.
- Prepare records and reports for DOH and HRA requirements and agency audits and surveys.
- Follow New York State home care regulations, HRA guidelines, and company policies.
- Suggest improvements to compliance workflows and reports to increase accuracy and save time.
- Assist with translation and other HR-related tasks as needed.
- Handle compliance-related calls, emails, and correspondence.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Flexible spending account
- Life insurance
- Paid time off
- Paid holidays
- Paid training
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
