HR Assistant

Williams College • Williamstown, MA

4d • Onsite

About The Position

Williams College is seeking an HR Assistant to join its collaborative Human Resources team. Reporting directly to the HR Generalist & Operations Manager, the HR Assistant serves as a welcoming first point of contact for the department and an ambassador to the campus community. The position provides administrative support, with a primary emphasis on empathetic, high-quality customer service to faculty, staff, students, and visitors. The college seeks a welcoming, detail-oriented professional who works well collaboratively and supports an inclusive campus community.

This is a full-time, year-round position that requires fully in-person work; remote arrangements are not available. Hours are mainly 8:30 a.m. to 5:00 p.m., with some flexibility. The stated pay range is $24.00 to $26.00 per hour, commensurate with experience. Application review begins November 30, 2026. A separate cover letter is required, addressing interest in the position and relevant strengths, particularly prior office reception or customer-service experience.

Employment is contingent on verification of applicant-provided background information, including a criminal record check and education when applicable. All employees must complete an I-9 before beginning work. Williams College describes its commitment to equal opportunity, diversity, inclusion, and reasonable accommodations.

Requirements

• Associate’s degree and at least 2 years of relevant experience, or an equivalent combination of education and experience.
• Ability to manage competing priorities, handle frequent interruptions, and maintain attention to detail under tight deadlines.
• Strong interpersonal skills and a commitment to empathetic, high-level customer service for diverse constituencies.
• Proficiency with standard office technology, computers, and digital administrative tools.
• Ability to handle sensitive information with discretion and confidentiality.
• Ability to work fully in person.

Nice To Haves

• Prior experience with office administration, reception, or customer service is strongly preferred.

Responsibilities

• Serve as the department’s primary point of contact in person and through phone, email, and chat.
• Welcome staff, faculty, students, retirees, applicants, and visitors to the HR Department, and assist applicants with inquiries and updates.
• Provide administrative support, including purchasing card reconciliation, invoice processing, office supply inventory management, mail distribution, and social media and event support.
• Manage Form I-9 document verification for new staff, faculty, temporary employees, and students, and follow up on outstanding forms to meet deadlines.
• Process and track employee tuition reimbursement benefit payments.
• Partner with the benefits team to plan, coordinate, and execute seasonal campus fitness classes, including schedules, registration, and participant communications.

Benefits

• Comprehensive health insurance, with coverage starting on the first day of work.
• Robust retirement plan contributions.
• Tuition reimbursement.
• Professional development opportunities.
• Paid leave.
• Access to gym facilities.
• Discounts with local vendors.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree