HR Assistant

Williams College, London•Williamstown, MA

3d•$24 - $26•Onsite

About The Position

Williams College is seeking an HR Assistant to join its collaborative Human Resources team. Reporting directly to the HR Generalist & Operations Manager, the HR Assistant serves as a welcoming first point of contact for the department and an ambassador to the campus community. The position provides administrative support, with a primary focus on empathetic, high-quality customer service to faculty, staff, students, and visitors. The college seeks a welcoming, detail-oriented professional who works collaboratively and supports an inclusive campus community. This is a full-time, year-round position requiring fully in-person work; remote work arrangements are not available. Hours are mainly 8:30 a.m. to 5:00 p.m., with some flexibility. Pay is $24.00 to $26.00 per hour, commensurate with experience. Application review begins November 30, 2026. A cover letter is required and should address interest in the role and relevant strengths, including office reception or customer service experience.

Requirements

Associate’s degree and at least two years of relevant experience, or an equivalent combination of education and experience.
Ability to manage multiple competing priorities, handle frequent interruptions, and maintain attention to detail under tight deadlines.
Strong interpersonal skills and a commitment to empathetic, high-level customer service for diverse constituencies.
Proficiency with standard office technology, computers, and digital administrative tools.
Experience handling sensitive information with discretion and confidentiality.

Nice To Haves

Prior experience with office administration, reception, or customer service.

Responsibilities

Serve as the department’s primary point of contact in person and by phone, email, and chat.
Welcome staff, faculty, students, retirees, applicants, and visitors to the HR Department, and assist applicants with inquiries and updates.
Provide administrative support, including purchasing card reconciliation, invoice processing, office supply inventory management, mail distribution, and social media and event support.
Manage Form I-9 document verification for new staff, faculty, temporary employees, and students, and follow up on outstanding forms to ensure completion within deadlines.
Process and track employee tuition reimbursement benefit payments.
Partner with the benefits team to plan, coordinate, and execute seasonal campus fitness classes, including schedules, registration, and participant communications.