HR Assistant

Full House Resorts, Inc•Waukegan, IL

123d•$19 - $25•Onsite

About The Position

The Human Resources Assistant is a key member of the HR team and often the first impression of American Place Casino for team members, candidates, and guests. The ideal candidate is a motivated, organized, and service-focused individual who takes initiative, works with a sense of urgency, and enjoys being part of a fast-paced environment. This role requires someone who does not wait to be asked, takes ownership of responsibilities, follows through on commitments, and looks for ways to improve processes and support the team. The ideal candidate is a proactive team player who takes pride in getting things done, is detail-oriented with strong follow-through and organization skills, comfortable adapting to changing priorities and managing multiple tasks, and is professional, approachable, and committed to creating a positive experience for others.

Requirements

High school diploma or GED
1–2 years of administrative, customer service, or office support experience
Strong interpersonal and communication skills with the ability to interact professionally with team members, candidates, and leaders
High level of integrity, trustworthiness, and ability to maintain confidentiality
Strong organizational skills, attention to detail, and ability to manage multiple priorities
Ability to take initiative, solve problems, and identify what needs to be done without always being asked
Basic computer skills, including Microsoft Office applications
Bilingual language skills required (English & Spanish)
Ability to obtain and maintain necessary licenses and/or certifications as required by local gaming regulations.

Nice To Haves

Internship or education toward an Associate’s or Bachelor’s degree in Human Resources, Business, or a related field
Experience working in Human Resources, recruiting, or administrative support
Experience working in the casino, gaming, hospitality, or entertainment industry
Familiarity with HRIS platforms (UKG preferred) and confidence working with data entry, reporting, and systems
Experience using Google Workspace (Docs, Sheets, Gmail, etc.)
Knowledge of employment practices, compliance requirements, and HR processes
Experience supporting onboarding, employee records, recruiting activities, or team member programs

Responsibilities

Be the welcoming face of HR and provide outstanding service to team members, candidates, and guests.
Create a positive first impression by being approachable, professional, and ready to assist.
Stay connected to property activities and support a culture where people feel valued.
Maintain confidentiality and handle sensitive information with professionalism and trust.
Support HR processes, including onboarding, I-9 compliance, transfers, documentation, and gaming requirements.
Maintain accurate records and ensure assigned tasks are completed timely and accurately.
Take ownership of responsibilities and follow through on commitments.
Support a positive candidate experience from application through onboarding.
Assist with recruiting activities, scheduling, applicant tracking, and hiring processes.
Support new team members with required paperwork, training, and orientation steps.
Manage multiple priorities in a fast-paced and changing environment.
Identify opportunities to improve processes and support team effectiveness.
Assist with HR events, office operations, and daily team needs.
Step in, take initiative, and do what is needed to help the team succeed.