HR Assistant

ETSU • Johnson City, TN

4d

About The Position

The HR Assistant provides administrative and operational support to the Human Resources department and serves as the first point of contact for employees, applicants, and visitors. The role supports HR information systems, maintains accurate personnel records, and helps ensure compliance with federal, state, and university policies. It also provides clerical support and contributes to a welcoming, efficient front office environment.

The job summary describes the general nature and level of work for this classification, rather than a complete list of duties. Management may revise the job or assign different tasks to reflect changes in the position. Employees must be able to perform the essential functions satisfactorily, with or without reasonable accommodations.

Requirements

• High school diploma or GED plus three years of clerical office experience, or an equivalent combination of education and experience.
• Relevant part-time, student worker, or graduate assistant experience may be considered.
• Ability to communicate effectively and interact professionally with a diverse population.
• Ability to work in a fast-paced, stressful environment while maintaining confidentiality and professionalism.
• Ability to use good judgment and establish and maintain effective working relationships.
• Ability to provide quality customer service and work independently as well as part of a team.
• Knowledge of office practices and procedures, office equipment, computers and software (including Microsoft and Outlook), basic Human Resources practices and procedures, and ETSU policies and procedures.

Responsibilities

• Provide administrative and operational support to the Human Resources department.
• Serve as the first point of contact for employees, applicants, and visitors.
• Support HR information systems.
• Maintain accurate personnel records.
• Help ensure compliance with federal, state, and university policies.
• Provide clerical support.
• Contribute to a welcoming and efficient front office environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED